This was our first visit to Margate, and certainly won't be our last. The accommodation was superb, with plenty of room for our party of 12 and baby (4 weeks old). We especially liked the lounge with balcony, ideal for afternoon chilling with the French doors open and the sound of the sea relaxing us. The range of equipment was extensive, with comfortable furniture and tastefully decorated throughout. The property was clean and well maintained. With regard to customer service, we cannot praise Jacqui and her staff enough. After a four hour journey home, one of our party (me) discovered that I had left my wallet behind in a cupboard drawer. In an above and beyond effort of coordination, Jacqui arranged for Donna to collect said wallet and mail it to me via special delivery, a deed that I was extremely grateful (and relieved) for. Many thanks to both these ladies. Overall, an excellent holiday package.