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    Wonderful! 4.8/5
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                                                                                                      London Borough of Hounslow Holiday Apartments (7,529)

                                                                                                       

                                                                                                      Recent Reviews

                                                                                                      Great location for exploring London.

                                                                                                      4 of 5
                                                                                                      Spacious,clean,well equipped accommodation in great location.Trains and spiral stairway no problem to us but maybe a consideration to some groups.Overall this property gave more freedom and flexibility than staying in hotels.Also more cost effective.
                                                                                                      • Review Submitted: Aug 15, 2017
                                                                                                      • Date of Stay: Jul 2017

                                                                                                      Great property for people of all ages.

                                                                                                      4 of 5
                                                                                                      We rented this lovely home for 11 days as a base to explore London and surrounding areas with our daughter and her family of 4. The home is exactly as shown. It offered ample space for all of us to retreat after a long day of touring. We usually ate our meals out before returning to the home but everything was provided should we have wanted to cook. There are many good restaurants and two groceries (Sainsbury and Tesco) within walking distance. Transportation is easy access---underground about 5-10min walk, bus lines 5 min walk. It takes about 20-25mins to downtown interests. We did have an issue with a leak in 3rd floor bathroom but it was quickly repaired on a Saturday. Being there 11days and 6 people, we needed more than one set of towels per person. There is a washer and dryer, but it took a VERY long time to wash and dry large towels. With and early out for touring and late return, it was hard to get laundry done in a timely manner for our personal needs, much less towels. Also, there needs to be directions for operation of such things as washer and dryer. For instance, the dryer was not vented and a water reservoir had to be emptied when full, before it would start. Another BIG problem we had was the directions we were given on rubbish. We pointedly ask about recycling. We were told just put everything in one bag! we did and the rubbish was not collected. After finally locating the bins and directions to separate the recyclables in a closet, we had to sift through over a week old trash to separate recyclables in the proper bins. Our complaint is that the person that admitted us to the house was not knowledgeable to where things were--like washer and dryer, how they operated or what to do with the trash. She was late meeting us and seemed to be in a hurry to get out the door. We found this to be very irritating since we paid extra for an early entry to the home. I think the negative side of our visit is more with the management company than the owners, thus the 4 star rating. All in all, it was a very nice property and a great area and not on the average tourist route. We would have no problem recommending this property for rental. We loved the homey feel.
                                                                                                      • Review Submitted: Jul 25, 2017
                                                                                                      • Date of Stay: Jul 2017