We had thirteen nights in this wonderful villa, and wished we could have stayed longer. The booking process went extremely smoothly and Anne, the owner, responded quickly to my numerous questions, was very efficient, and provided detailed information on the villa and surrounding area before we left. We arrived late in the evening and as there are no keys to collect, were able to access the villa easily with the code provided. Anne had been aware we intended to use the Den as a fourth bedroom, and ensured that the sofa bed had been made up for our arrival. We found a couple of minor problems when we arose the following day, but one quick phone call to the local management company, and they were sorted the same day. What you see in the photos on the website is what you get. The villa is large and spacious, and clean, and there's all the equipment you might need available to you: plenty of towels, bedding, kitchen utensils, crockery and glassware, beach chairs & umbrella, DVD's, books, games, washer, drier, hairdryers, and more. The best thing of all however has to be the view from the pool area across the beautiful lake. The villa is in a quiet residential area, and it was so relaxing to sit and watch the sun rise and set across the lake, to see the different birds and wildlife. It was also a great place to watch the lightning storms! From the villa it's only a ten minute drive to Downtown Naples, and a couple of minutes further to the beach and pier. It's also easy to get to Marco Island (30 minutes) and the Everglades (~50-60 minutes). There's plenty to see and do in the surrounding area. Our favourite days included a Corrie Billy's Airboat ride (on the way to the Everglades), our boat trip with Naples Water Tours (which included swimming off Keewaydin Island, dolphin spotting and jetskiing), and kayaking with the Naples Kayak Company. Great places to eat included the Snook Inn on Marco Island, The Dock at Cayton Cove, and Roma Bistro on 5th Avenue. The ice cream from Kilwins on 5th is delicious!. The beaches in the area are amazing and we had great days at Lowdermilk , Barefoot and Tigertail (Marco Island) beaches. There's a Publix supermarket, Starbucks and Subway very close by and several shopping malls close to Downtown Naples. We were sad when the day of our departure came around, but if we ever go back to Naples, won't hesitate to see if this property is available for our stay. Our deposit was returned to us within a week of leaving.