We have just returned from a wonderful stay in this villa. We have a fantastic time in Orlando & the villa added to the magic. The villa is in a great location, 15 minutes from Disney and a further 5-10 from Universal. The communal pool is great, however drinks are crazy expensive but that is pretty standard of Orlando we discovered....would say that the communal area could probably do with a few more shaded areas, or just umbrella's as when its busy its hard to hide from the sun. The only down side to the villa was the check in process, but that was an issue with a missing email and not the fault of the company we hired from, but was a mad panic after a lengthy 12 hours travelling to not be able to get in to the villa, luckily we arrived in time to catch someone at the reception to the communal pool who kindly called the out of hours rep for us. The villa had a couple of issues, nothing major & all were dealt with efficiently, we were never left unattended to. We had a wonderful stay & would recommend staying here if you are visiting the parks.