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I’m glad we returned to Cebu after these many years, and your location gave us a look-see into where to invest.
Thank you for your kind hosting of us, Dev. You were responsive, accommodating and attentive throughout our stay... As a result, we have enjoyed our stay.
Communications were somewhat challenging however with Admin staff onsite. I found this to be common with properties that are not set up as condotels as residents are often concerned with outsiders. I myself have a property, that though is not rented, every time I have family and guests in the unit, the building managers are often leery of occupants thus creating an air of discomfort for guests. We understand their concerns thus it remains a constant challenge to remedy the situation. Strained conditions are best alleviated by open communication and thorough orientation but motivations from both sides need change. I believe there is always a win/win approach. Property managers and admin staff should embrace the concept that residents and guests can harmoniously co-exist and still effectively assert and enforce policies, not passively and aggressively; if the goal is to avoid unnecessary tension between guests Admin staff; especially when there is a language barrier. Overall, we believe the breakdown is in communication. We have learned important lessons here during our stay that gives us food for thought on our next trip.
The unit is well located within the property, air-conditioned, well furnished and supplied with the necessary items for a longer stay; the water supply and the wifi is a plus++ and were much appreciated. Bed sheets were clean and smelled fresh! The view of the pool and sports court from the unit make the studio feel larger and spacious. If I may add, a floor fan should be added to enhance the effectiveness of the existing AC.
I’d be remiss if I didn’t mention what a pleasure it has been working with you directly. You are most gracious and I relate to you well even if just through email and texting. I cannot say enough for the wonderful security staff. They have been most helpful and their presence provided us peace and much comfort throughout our stay. Isaac is outstanding, personable and performs his role well for the building and the community! The grounds are meticulously maintained by hardworking gardeners; such a breath of fresh air. Thank you for this chance to send a review...
Just left the Santander Beach House 3 days ago and we didn’t want to leave. My family of 8 stayed at this Beach house and were very well pleased with the accommodations and quick response from both owner and caretakers. The pictures don’t do justice to the beauty of this place. It was very relaxing and better than expected. Our only regret is not having the time to stay longer.
The beach itself in front of the house may not be ideal for little children who are intended to be left unattended as it is very rocky. We had 2 teenagers so it wasn’t a problem and they had a blast snorkeling as the coral reef and dive spots were directly in front of the house.
The house has 2 master suites on the main floor and a bedroom upstairs with a queen bed and two twin beds. All bedrooms have air conditioners that worked very well, a washing machine and a well stocked water dispenser in the full kitchen. The internet as expected in the Philippines was slow, but they provided it. We were very impressed with the build and location of this beach house. I specially love the tiles in the bathrooms and mahogany floors and the beautiful front porch with an amazing view of the beach and island across it.
The sister of the owner is the caretaker and she was very accommodating and quick to respond to our questions. All 8 of us were very happy with our stay here. Hoping to come back again soon. Thank you for helping make our vacation to the Philippines memorable.