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Overall we enjoyed our time in the apartment. We never met the host, but he was very communicative and easy to contact. We don't think the apartment in the Upper East Side, more Harlem. However we didn't have any trouble. Its proximity to the subway station, and shops was great. The apartment looked tired - it needed redecorating. The bathroom could have been cleaner, and the shower tap was broken. Also the A/C had a service light on, which may have assisted the feeling it wasn't working very well.