100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
This has got to be the shabbiest place I have ever stayed in.
I'm sorry Marri chalet did not meet your expectations. Please note that the chalet bathroom has recently been renovated, new windows have been fitted on all bedrooms and lounge room and mattresses replaced. The kitchen has been renovated and appliances have been or are in the process of being upgraded. Again, I am sorry the chalet did not meet your expectations.