100% refund for cancellations more than 60 days before check-in date.
Lovely spacious home in a fabulous area. Suited us being 2 families of 5. Kids loved the games room which kept them entertained along with easy access to the jetty so they could fish and kayak then come back up to the house and enjoy a swim and enjoy the fantastic views.
Great family getaway
We absolutely loved our stay at this property. This house was perfect for our large group of adults and children.
We had everything we needed and June’s welcome when we arrived was very comprehensive- we knew exactly where everything was and how to operate it all.
Awesome room for the kids, they spent most of their time playing in the toy room or in the pool splashing about.
Theatre room was a treat with lots of movies to choose from, once again, the kids were in heaven.
House was beautifully presented and very clean. The linen and towels were all supplied and we didn’t run out of anything that we needed.
Thanks for having us, we would all love to return!
Hi Beth, we are so happy our house suited your family for a great holiday experience. If the children are kept busy then its more a treat for all and it sounds like that was the case for you. We really appreciate your time to write about your experience and we would love to welcome you again!
A beautiful home with all you could want and more!
We are a large family with many ages and interests to cater for and this was voted by all as the best house we’ve ever stayed in. It was more than a home away from home and had something for everyone. We look forward to coming back again but next time we will make sure it’s for longer.
Hi Kaela, we get huge satisfaction knowing our house feels like a home. This is really important for a great holiday and so glad you felt that way. We look forward to welcoming you on your longer stay next time :) Thanks you for taking the time to share your experience!
Best family vacation ever!
Words cannot express how happy we all were during our stay at this Mermaid Waters property. We were 6 adults and 6 children ranging from 2 to 72 years old and for a whole week none of us felt the need to leave the house except of course for the regular grocery shopping trip.
Our “château” as we all liked to call it is beautifully decorated and well appointed with an extreme attention to details. We swam, lounged, played pool, played chess, dined, wined all while the children ran around from the pool to the beach to the kids room.
June was an amazing host who went the extra mile to help. She even bought and hand delivered some fishing bait from her neighborhood when she realized it was out of stock in our area. There was a problem once with the outdoor grill and it was fixed within 20 minutes after we reported it.
A big hats-off to the owners and managers of this property for making our family reunion a huge success. If we’re ever in the area again, this is definitely where we will be staying.
Best family reunion ever!
I’ve been planning this family reunion for about 18 months and I couldn’t be happier with my choice of this property for our vacation on the Gold Coast. The property is well appointed, beautifully decorated and looks even better than the pictures. I have to commend the owners for their amazing attention to every detail in order to make their guests, young and old, feel welcomed. From the kids’ entertainment room, the pool table, the kayaks, the fishing rods and the home theater, everyone in our party had something to do and enjoy without having to leave the house except for the regular trips to the grocery store.
June, our property manager, was exceptional, never hesitating to go the extra mile to help us. She even bought and hand delivered bait for fishing when she felt we’ll have a hard time finding it in our neighborhood.
Words cannot express how thankful we are to the whole team behind one of our most memorable vacation ever.
Hi Magda, I loved readying your review. Your review is why we love to do what we do. Guests like you encourage us to keep going the extra mile. We are so pleased we could be a part of your family reunion. Thank you for acknowledging June and everything about the house. We hope we can welcome you all back again.
Loved the property and location
Surpassed our expectations! This is the perfect property for families as everything is super tidy, labelled and clean! All the space for playing too!