Phil & Claire
Pool / Spa
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Very comfortable stay
A great place for a small get away
Went with my partner and we both were really pleased woth our stay very cozy vibe
Hi Chakon. Thank you so much for your feedback. We look forward to having you stay with us again soon!
The Etna cottage was prepared well prior to our arrival heater and music was on which made us feel very welcome .bed was comfortable spa was nice .cozy private secluded.
My husband and I booked a much needed weekend away at Etna cottage. We soon realised that there was no body wash / soap or bottle opener supplied. We texted the number provided in the user manual to which we received a response 'IGA closes at 8pm'. Im sorry to say that is not good enough...There was no bulb in the bedside lamp, barely any paper towel provided, the kitchenware was filthy, (the oven glove had a hole in it). There was specific signage advising of high cleaning standards - how can you expect guests to clean something that was so filthy to begin with? i'm sorry but it was not acceptable.