Pool / Spa
We do not allow smoking inside the property.
No groups of unsupervised teens or young adults under 25 years. Families with children are more than welcome but not young party groups.
Cancelled bookings will not receive a refund
Great location and the house suited our family very well.
Great communication with the owner, prompt responses to questions all through. House was really great for our family. Some towel rails and an outdoor clothesline would be a good addition. Upgrading the couch upstairs and the bed would be a wonderful consideration.
Loved the spa and the games room although no pool table available as promoted. The location by the lake and close to the beach was perfect.
We had a wonderful holiday - thank you.
The property was dirty. The amount of dust was so great it is doubtful it had been done in some time. There were no controls for the TVs and after contacting the owner 2 were dropped off with no instruction as to how to connect them to the devices. The children were unable to use the gaming console as no leads available. The proprty is in a nice location and if more care is taken with the cleanliness and the other details, would be a nice holiday house
Place was amazing
Very good highly recommend
It was a perfect little get away. Thank you!!
In desperate need of a good clean
Sadly the house was in desperate need of a good clean. There were 13 globes either missing or not working (including both the lamps in the main bedroom). There was no towel rack or any hooks in the main bathroom so I'm not sure where 5 kids were suppose to leave their wet towels. The utensils draw was filthy. There were no cords for the play station so that could not be utilised. The picture indicates a billiard table and a table tennis table, the reality is that the table tennis table legs had been broken since the photo was taken and now the top sits on top of the billiard table and is extremely heavy to lift on and off. There was a lack of attention to detail, i.e. old cobwebs with flies stuck in them, really dusty/dirty window sills with dead moths. We could only sit on 1 of the 8 out side chairs because the others were covered in bird poo. In most places I stay there is usually a soap dispenser or soap provided in the bathrooms, there were 3 toilets and 4 sinks and only 1 had soap. Probably the worst was the condition of the pillows. They were awful and some even had the stuffing coming out of holes. We went out and bought new ones to use. And to top it all off there were no working tongs!! I have taken photos and am happy to provide them to the agents looking after the property.
I am so sorry about the bad experience that you had at the property!
I have actioned all of these items to be rectified by Friday and wish I could have done more during your stay.
The only issue I was aware of was the PlayStation cords because you messaged me about that but I wish I had known about the other items because I could have sent someone with tongs, globes and for a clean etc.
Please know that these issues (even the billiard table) are being fixed as we speak and we would love to have you back at some stage for a heavily discounted stay!
There was some maintenance issues with the property, but overall enjoyed our stay
Clean and tidy spa needs some maintenance,