6/10 Okay
Terry j.
27 Aug 2023
Liked: Check-in, location
Disliked: Communication, listing accuracy
20615 East Sand Hill Drive
Overall: It was a nice stay with family that we enjoyed. But too many issues for the cost to want to go back to this property again.
Positives:
Nice location away from town.
Beds slept well and were comfortable.
Air conditioning was good.
Issues:
Arrived to dark house with storm shutters closed.
Door handles must be pulled up to lock outside doors. No instructions were provided on shutters or door locks.
Pool was dirty. Contacted manager Sat and told someone would be out but took until Monday for cleaning. There was dirt in the pool but also the bottom finish was so worn in places that it looked like sand.
Deck around pool and the boards around the pool edge are in poor shape. Fasteners have failed and ends of boards stick up. Metal straps holding pool edge boards together have sharp edges.
Had to wash sea spray film off the windows so we could see out clearly.
Interior window shutters are damaged. Some places were held together with unsightly black duct tape.
Microwave quit working Thursday. We were told there would be a replacement there Friday. By the time we checked out on 9:30 Saturday, no microwave had been delivered.
Blender in the kitchen cabinets had tape over it stating it did not work.
Tar balls on the beach and in the surf will stain shoes and feet – just cannot avoid them all. Luckily using vegetable oil got them off without having to use a solvent.
Rust showing through white paint on the back porch structure detracts from the aesthetics.
Terry j.
Stayed 7 nights in Aug 2023
