Fun fabulous beach house with loads of room for family and friends
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Fun time had by all
Great location and plenty of room to move. Pretty basic fibro beach house, but that's all we needed. Meant that we could relax and enjoy the beach at the end of the street, without worrying about walking sand through the house. Worth noting that there is only one bathroom (two separate toilets) and no wifi. It was great for the kids to have a break from their screens and battle it out with the table tennis!
Great to have you Katie. We’re actually getting wifi on next week- not sure if that’s a bonus or not! Ping pong is always a winner. Thanks for coming and enjoying Chateau Relaxo!
Family Get Together
We enjoyed our time at Chateau Relaxo with plenty of room for an extended family. The table tennis table upstairs provided hours of competition when the weather was a bit cool for the beach.
We're so glad you enjoyed yourselves Linda!
Will keep coming back
Such a great place. A quick walk to the beach, room for plenty of people to enjoy comfortably, a dishwasher and a bbq - what more could you want in a beach-side holiday house?!
Stephanie was a great hostess, communicative and made sure we had everything we needed.
Oh you guys are amazing. We love your loyalty and how much you share our love of Chateau Relaxo. Thanks so much for coming and you're obviously welcome back any time!
We have been Chateau Relaxo'd !
We had a fantastic 5 day break and found this property to be ideally located, (walk to the beach at the end of a quiet street ) clean, comfortable and a place to relax with great indoor and outdoor spaces. There was plenty of room for all of us including our Labrador.Although small the kitchen was well equipped and the bbq was very handy too. Wooden floors and deck area downstairs were easy to keep free of sand and the upstairs lounges were very comfy, especially after a hard day at the beach ! Local,DVD hire and supermarket were well stocked and the weather was fantastic. Adults, kids and our dog have all returned home feeling rejuvenated
We're so pleased you had a great time Marianne and that Chateau Relaxo worked its magic on you!
I'm not too sure about the previous review as we had a great stay at Chateau Relaxo. We stayed 21st-28th Jan 2017 with a large group of 4 adults and 5 children. As we chose to stay at a holiday house we did not expect 5-star hotel standards but we were very happy with the quality of the house. On arrival it was clean throughout with fresh crisp white linen on the beds. There were no bugs, although if I were to see a bug or two I wouldn't be phased as it's summer time in Australia - bugs are to be expected at some point. The kitchen was fine - the fridge and oven were not broken. The kitchen had everything in it that you needed and the host very thoughtfully left in the fridge, sparkling apple juice and fresh milk which I thought was a lovely touch.The backyard is huge and we loved having our dinner on the deck and someone was always in the hammock. The beach is a quick stroll to the end of the street and we were lucky enough to see dolphins one morning. The kids loved the ping pong table upstairs and there was plenty of seating in the lounge room. I do agree the glass coffee table was a bit hazardous as there were plenty of bumps into it as we navigated our way onto the lounges. I slept downstairs and loved the ceiling fans but I do think upstairs is in need of fans as well as it can get quite hot in summer. I didn't expect wifi access in a holiday house, once again it's not a hotel - but our mobile phone coverage was perfect with both Optus and Telstra. The upstairs windows are low so may be a little dangerous for smaller children if they were unsupervised, our children are older so it wasn't an issue with us. The house is a two storey house with stairs to the second level. If the previous guest has elderly parents who cannot use stairs why did she book a two storey house? They were just normal stairs with a railing. We had a wonderful stay and would stay again. It's a gorgeous house with a lovely atmosphere.
Such a Disappointment
We booked this property based on the lovely photos on this website (that must have been taken many years ago). Upon arrival I immediately contacted Stephanie to let her know of the list of problems, she has avoided my emails since we left the property and since there is no wifi provided or phone reception in the house I found it very difficult to contact her. Despite me alerting her to the problems, there was, and has been, no offer to compensate or fix the issues. Firstly, the property was not clean. There were bugs everywhere, our linen wasn't fresh and my kids actually refused to sleep on the linen provided and I had to head to Nowra to buy some (not recompensated by owners). The linen was stained and not fresh. There was mould on the walls and bathroom ceiling. The smell in the place was awful. The kitchen is tiny (but functional, although the front of the oven had fallen off and the fridge door doesn't close if there's anything in it). There is no downstairs lounge as implied in the advertising. This property is NOT child friendly. Infact it's dangerous for children, there are no secure locks or screens on any upstairs windows (and no air con or fans upstairs which makes it so hot). The stairs are difficult for elderly to navigate (my parents actually had to return home as they couldn't use the stairs or the downstairs beds they were so uncomfy). There are sharp edges everywhere, a totally impractical glass table upstairs which serves only to bruise everyone who passes it. The bins had maggots coming out of them, Bathroom toilet and the only washand basin in the property were broken. Hot water system often tripped. Overall if you are a bunch of teenage boys looking for a schoolies trip then perhaps this house would fit the bill but I would say this house is NOT worth even half the overpriced rates we were charged. If you are a family looking to enjoy the beautiful town of Culburra then I would advise you to widen your search. Our holiday was anything but 'Relaxo" and the only thing this property has in common with a Castle is it's decrepid need for renovation and cleaning. I am not sure where the other reviews come from but this is by far the worst property I've stayed in in a long time.
We do our best to manage expectations and are always happy to answer questions before tenants book. All upstairs windows are screened, linen is always hot washed and line dried and there is absolutely nothing wrong with the hand basin or the fridge. We've checked. We maintain that we represent our property accurately and make no claim to have disabled access. If tenants are aged, disabled or otherwise infirm I'd suggest asking about the property's suitability ahead of booking. Hazel's phone records will show my prompt response to her email by phone, calls she didn't answer. Any public site will show the odd jarring review like this. We're proud to say Hazel's concerns are way out of step with the vast majority of our tenants over eighteen years who adore our place. Our overall scores attest to this.
We're about 3 mins drive from a big Woolies, a BWS and all the shops, cafes and takeaways in Culburra. All these take about an easy 10 minutes to walk to