Apartment, 2 bedrooms, 1 bathroom, 4 people
- English, German, Spanish
Minimum age of primary renter:18
Max guests:4 (sleeps up to 4 adults)
Carabela Miro 97
We arrived at the apartment with the instructions on acquiring the key, which took us a little time to find, as there was no meet and greet service. We found the apartment pretty basic, however it was clean and presentable. We found that there were no specific instructions for the Wi-Fi, we eventually found the password for the Wi-Fi on a random scrap piece of paper just left in a fruit bowl?? There were no instructions for English TV, which took us 2 days to work out, which we could have done with on a day that was raining! We had to contact the owner regarding this. In the majority of the properties we have rented in the past, we have found that the owner puts together a welcome booklet, with details of the apartment, Wi-Fi codes, instructions for TV, washing machine etc., details of the area, places of interest, but this apartment had none of that. I would suggest the owner thinks about doing this to benefit their customers. We had one towel change in 10 days, which was not really enough and again had to request more towels as not enough were left. There was no bed linen changes during our stay. Unfortunately, the pool area was not maintained on a daily basis; sun loungers not tidied at the end of the day, the floor and beds needed hosing down, as we found animal excrement on both which was there for the duration of our stay and I’m guessing is still there. There were a great selection of sun loungers, however half of them were very old and dirty, hence should have been removed from the pool area. On a plus side, the apartment is well situated for shops, bars and restaurants and was not at all noisy; there is a lovely view of the pool and beach on Alcudia Bay.
I appreciate that when we contacted the owner, we had a prompt response, however for the price we paid, I would have expected more for our money regarding the apartment and attention to the customers’ needs.
Gracias por sus comentarios, tomare nota, el apartamento es privado y no tiene servicio de habitaciones pero tienen mi numero de teléfono que contesto las 24hr cada día por si tienen alguna pregunta o problema.
El apartamento tiene todo lo que esta expuesto en el anuncio y esta mejor y mas renovado de lo que se ve en las fotos y en ningún caso mas básico.