Two Bedroom Apartment, Sleeps 4
- English, French, Spanish
Minimum age of primary renter:18
Cancelled bookings will not receive a refund.
Not happy at all ..
Toilet 2 did not have hot water. Knob broke called manager no one came to change it
No ac aleast must provide fan.
Never will use vrbo again or recommend this property
Hi thanks for staying. I'm sorry you feel this way - the flat is not listed as having WiFi or Air Conditioning. The knob in the shower has now been fixed, thanks for bringing it to my attention
Understand What you are Getting with this property--
We have used VRBO all over the world and unfortunately this was not a positive experience for our family. The listing did say that there was no WIFI and no air conditioning. We did not expect that it would be so warm in the evenings in May. The windows do not open all of the way, so it was difficult to have cross ventilation from the outside air. In addition, there were no ceiling fans or floor fans, making it VERY warm for sleeping. We tried to take a shower before going to sleep and there was no hot water, it was freezing cold. When we work up in the am, we tried to take a shower again, and still no water. We contacted the property manager who walked us through how to turn the hot water on, and although we did exactly what they told us to do, it was still freezing cold. We had no choice but to leave the property and check into a hotel. When I inquired about reimbursement for the second evening, it took a week for a response and we were told there would be no reimbursement. This was very disappointing. In addition, there were stains on the sofa, marks on the walls and stains on the rugs that we took pictures of at check in and sent to the property manager, we received no response.