- English, French, Spanish, Italian
Great Location/ Lack of Accountability by Management
The location of the apartment it very convenient. We were a family of 5, so 2 were on a sleeper sofa in living room, which is a thin mattress. We used the washer machine and it bleached a load of our clothes. We contacted management and instead of trying to work with us, faulted us for not knowing how to use the machine, said we had cheap clothing etc... even though we used the products they provided. They were not accountable at all and never followed up with us to compensate us for our loss. For this reason I wouldn't recommend this property as if anything goes wrong, they aren't concerned about helping you. It's only about the money for them, and although Sorrento and the area is expensive, I think you could find better value for your money, with much better service.