Private 1 Bedroom/1Bath Suite. Spotless Clean. Heart Of Downtown Naples.
- English, Spanish, Italian
Why Rose chose Old Naples
Best location in Naples !
Must be approved by owner first. Pet under 10lb.
Children not allowed
PLEASE NOTE: VRBO/HomeAway charges an additional 3% credit card fee on the total and that will added to the guest fee as an “additional charge”.
Cancelled bookings will not receive a refund.
The first item listed under amenities was pets allowed. I showed up with my pet and she told me I had to write a letter for my dog to be allowed. And because I forgot to check the block that I brought my husband she denied me access to the property and home away and Rose stole all the money for this rental and gave me zero back. I was left in Naples with nowhere to go and HomeAway Vrbo did not help me at all. I. will never rent from home away again and Am suing them both. Oh and interesting the day after this event Rose took off the pet icon under amenities. They did not even give me back the cleaning fee and Homeaway would not give me back one cent of all of their fees. It was thievery
A few minutes prior to arriving, Sally Ryan called me on the phone saying she was walking up and down a street looking for our place and she sounded very upset. I asked her what street she was on, to be helpful, and I informed her she was on the wrong street.
When the vehicle finally arrived at our location, I was waiting outside to greet her.
According to the online booking information on file, it was for “one adult” only.
Upon arrival it was two adults and a pet.
She jumped out of the vehicle while it was still moving and looked very frazzled. When the vehicle parked, out came a gentleman and a long haired dog. I said “Oh are they checking in with you?” and she said “Yes”.
I mentioned that we were never advised of a pet of any kind when she booked the place and that pets are “considered” prior to booking under certain conditions and must be pre approved .
I also mentioned that there is a pet fee.
She proceeded to argue with me and point her finger in my face very rudely complaining to me how dare I want to charge a pet fee with all the fees HomeAway already charged her. I stated that I didn’t have control over HomeAways fees and pet fees are common wherever you go and it was clearly stated on the website .
The gentlemen that came out of the vehicle rudely interrupted the conversation and said “let’s go” and said he didn’t want to stay here and wanted to go to their friends house instead.
I never told them to leave, and they know that. Before driving off he proceeded to yell at me in the parking lot telling me I’m an inept person and called me the “B” word and spelled it out letter by letter before driving off. It was their decision to leave. I simple mentioned that we were not advised of a pet upon booking and that there is a pet fee. I was left standing there flabbergasted because I never encountered such a crazed situation with any of our guests.
This person was not denied access even though her online booking information stated one adult. Two adults and one pet showed up. It was their decision to drive off.
There was never any mention, as she states in her review, about a “letter for my dog to be allowed”. Not a clue what letter she’s talking about.
I contacted Homeaway immediately as soon as they drove away and was advised that they were not in compliance and that the behavior they displayed was unacceptable.
Great Location for a beach week in Naples
Rose’s apartment give you the opportunity to live in Naples like a local.
The apartment is so close to restaurants, shops and the beach.
A perfect getaway...
Thank you for staying with us. It was our pleasure
Walk to the beach
The location of this condo is the best for the price. It could use a new stove and another chair in the living room.
Great location. Rose and Tom were very helpful with any questions.
We loved it but only got 3 nights and 2 days before we were told to evacuate!
Thank you for your review. We are sorry your stay was shortened due to Hurricane Irma, but we are glad everyone is safe and sound including our beautiful Naples vacation property. We hope you can visit us again soon. All the Best :))
Clean,well appointed, as advertised. Location best.
Location excellent, 2 blocks to the beach, 3 blocks to fifth ave. downtown. Facilities ad advertised, well appointed.
Thank You for your kind reviews. Please come back and visit us. You are always welcome. Have a great summer !