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100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Could be better
The property on a summer's day would be adequate unfortunately it smelled of damp.it was February and I understand the problems but it did make our stay not as pleasant.Bed was comfortable.cooking facilities ok.it was hard to find as it is in the middle of the estate.
I´m really sorry that you could not find the apartment the first time, this is a small village and usually with the map we provide when arrivals are out of office hours this is enough to find all of our properties but we also provide a phone number to call 24h/7 if needed to help or reply in case of doubt.
About the smell, the cleaner went two days before the arrival and it´ve been close during those two days, maybe this was the reason. But we do have many properties in the area, if you would of informed us of this during your stay we could of solved this problem by airing th house; cleaning again or changing you to another property to better your stay.
Thankyou so much for your feedback, to help us better things for further guests.
Our Apologies and we hope that we will see you again soon to rent one of our other properties in the area.
Kind regards, Cecilia.
Magnifique région, très belle plage,tous les commerces nécessaires
Logement propre avec le confort,petite terrasse ombragée,très joli jardinet ,environnement calme