Luxury 2 bedroom 2 bathroom apartment in the prime location of Chelsea/South Kensington. The flat is beautifully decorated throughout. Located only...
UNKEPT and RUNDOWN and MICE!!!!!!
I will start with the one great thing about this apartment is it's location. It is in the heart of Kensington and was close to everything. That is why we chose it in the first place.
The bad: First when we arrived, our host even pointed out that the furniture in the bedroom and certain cabinets didn't even close. Many drawers were being held together by white tape. The entire place did not looked and smelled as if it had been cleaned in weeks. The couches and chairs had covers that were very dirty and we didn't even feel comfortable to sit on them. The carpets and wood floors had not been cleaned or vacuumed in forever. I am sure no one had come to clean it before our arrival. In one of the bedrooms there was still medicine and toiletries from someone else. In addition, we saw mice running across the floor in the family room. We, of course, contacted the host maker company and after going back and forth with them we were told we were going to get out cleaning fee back. That should have been the least we got back considering the flat wasn't cleaned in the beginning. It is a real shame that the owners of this flat are not maintaining this property because there is a lot of potential here.
Great location, well appointed
We really enjoyed our stay. This is in a great location and the flat has everything you need.
One thing not noted on the listing is this flat is in the basement. There is good light from the courtyard so it doesn't feel like a basement...but the stairs down are narrow and a bit steep so if you have mobility issues or heavy luggage beware.
Cute and great location but moldy.
The flat was adorable and a great location, those 2 things were 5 stars. There are definitely some leaks in the walls causing mold, the paint to bubble from walls and a strong musty odor. We informed the management and their solution was to spray fabreeze around the flat. They already had our money so there was much recourse.
The neighborhood was awesome and not too far from major attractions. Flat was decent but there are some things that need some attention and repairs. Nothing major. We loved London!
The location was wonderful. Had a great time. Super clean . Very quiet. Host went above and beyond. Would love to stay here again. Only complaints were the stairs, they were difficult to maneuver. Also the washer dryer combo. I never did figure it out that well.
Wonderful apartment in beautiful area
Area was amazing, host was friendly and helpful. Really cute apartment with great bathrooms and courtyard. Lovely vibe!