Studio, 1 bedroom, 1 bathroom, 4 people
Everything was fine
The apartment was big enough for 3 person. Everything was just fine I would recommend this one.
Different impression as it was advertised
The furnishment is very different as the you can see on the pictures. They are very used. We have to clean the shower stall before the usage. There are not clear vessels what we were not able to use.
In other hand the linen and towel was nice and clear. The bed was comfortable.
The location of apartment is accessible. You can reach the inner side of London via underground.
So as a recap there is not a good value for money. It should be cheaper.
Completely different from the pictures, it was falsely advertised and had numerous problems.
To whomever, it may concern,
I am contacting you as I feel as though my recent stay was not what it had been advertised on the HomeAway site. We arrived this afternoon after a delayed check in as the owner had an emergency but failed to contact us so this was an inconvenience to start and we had nowhere to go for 4 hours. I can acknowledge that is no fault of the company itself but rather the renter but I would like some action to be taken.
I have attached below the site photograph that was advertised and some pictures of what the apartment is actually like for reference. I am not completely dissatisfied with the accommodation but the apartment is simply not the same or even very close to the photographs that prompted me to book. The following things are different or missing; The coffee table in front of the couch is missing, the couch itself is a totally different furniture item, the kitchen cabinets are a different style, there isn't a bad throw or extra cushions, there is no light fixture above the bed, there is only one long cupboard, not two, the draws by the door are chipped, the stove is a different type and the bathroom looks a lot cleaner in the photographs. We felt the need to wipe down the apartment which isn't ideal for the price we're paying. We should walk in and it should feel homely but it doesn't. Not only was the property not what was promised but when I locked my key inside the owner said she would have to send a locksmith and I would need to pay 25 pounds, a man showed up with an extra key but I was still made to pay the money, it was a blatent lie. I feel I need to prevent others from being mislead so I will be leaving a review.
I feel that this is not worth the amount we paid, I believe some reimbursement should be due to the fact that what we are presented with is dissatisfactory and can be considered false advertising. I have sent this email to the owner and HomeAway and hope to hear from someone soon.
Alexandra KC Bate
Pulito, accogliente, essenziale
Situato non lontano dal centro, l’appartmento è ideale per chi vuole visitare la città senza spendere un botto in hotel. Per la colazione ci sono buoni locali nei paraggi. Qualità/prezzo perfetti
Grazie per la tua recensione. Siami contenti di aver contribuito alla sua permanenza a Londra.
Volevamo offrirle uno sconto del 10% per un prossimo soggiorno.
La prenotazione dovrá essere effettuata direttamente sul sito web www.shortlet-london.com e quando effettuerete il pagamento ti apparirá una casella dive inserire il codice RETURN10, e lo sconto sarà applicato automáticamente.
Le auguriamo una buona giornata e speriamo di averla come nostro ospite presto.