5 Bedrooms, 2 Baths, Sleeps 14
Finger Lakes Premier Properties
Cancelled bookings will not receive a refund.
Great house but trouble with rental company
My group and I had a wonderful time at this property, but it has been about two months since our stay and I still have not gotten my security deposit back, or if they are keeping it, an explanation of why.
Hi Courtnay, after speaking with our accounting team, it looks like your security deposit check was issued on 6/13. We followed up to confirm your address with you a few weeks ago and were told that you would be checking for it again in the mail. We apologize that this hasn't been resolved. Please contact our office at your earliest convenience so we can touch base and reissue the check if needed.
September 2018 Stay
Wonderful home to stay in, very clean and beautiful view of lake. Everything you need is provided for your use. I highly recommend
Hi Mary Lou, thank you for your positive feedback, but we're concerned by your 1-star review. Is there anything we can improve on? We will have a member of our team reach out and discuss how we can get to a rating that reflects your experience.
July 2017 Stay
Overall we had a wonderful experience. Our family and the lake location made it happen. Management was professional and attentive. House is large and set up well for a big family with lots of space inside and outside for activities. Minor maintenance is lacking. A high traffic screen door handle coming off, a broken dock brace, stove and oven turns off when it wants to, too few and a broken fan (no a/c), 3 of 6 dr chairs fall apart when lifted. All minor but annoying.