2 Bedrooms, 2 Baths, Sleeps 8
Island Getaway Rentals
Our condo wasn’t clean only on the surface we found cigarettes in behind Dresser and beds , sheets
And linens need replaced we went and bought linens.. dishes were put up dirty TVs were very complicated/ hard to get to working also .. kitchen wasn’t very well supplied but I understand most people eat out most meals but we cook in!!we Love the complex and beach area we would choose a different unit
Thank you very much for your review. I am so sorry about the cleaning issues. We would have happily sent someone out right away to address those issues. We will certainly go over this with the cleaning company. Also if anything is ever not up to par in the kitchen we would take care of it- also deliver different linens if needed. We hope you will come back!
We already want to go back!
We were with 2 other groups in 2 other Villamare condos and 2214 was by far the most upgraded interior!! The pictures do not quite show how nice it actually is inside. It is an easy walk to access everything on the property and very quick driving access to golf, fishing, and a great grocery/restaurant/ shopping plaza. The rental agency was very responsive with a few calls we had to make. We were very happy and would love to go back!
Could not get the tv in master to work; closet doors in mb broken, refrigerator in guest br out on d
Not so great
Thank you very much for your review. I will certainly look into these issues. I do not show that these were reported during your stay, but we would have absolutely addressed them for you! Thank you for letting us know!
This was our first visit to Hilton Head and we had a blast. We did a lot of fun activities
My only complaint is the washer had wet towels in it when we arrived and the dryer didn't work. We found out the dryer didn't work after we did a load of laundry. We had to hang clothes everywhere all week to dry. It would have been nice to have known prier to going down.....would have packed more clothes. Work order in the dryer but never notified that it wasn't working....told part would be in by the end of the week. That doesn't help us since we leave at the end of the week.
Thank you very much for your review. We are so sorry about the dryer and that you were not made aware of the situation. We did not think the parts would take so long to get in. We apologize for the inconvenience. We are very happy everything else was enjoyable during your stay. We hope you will contact us again in the future!
Great location- did not like unit
Pool was dirty- allowed little kids in hot tub
Thank you so much for the review. We will certainly report to the regime that the pool was dirty and that small children were getting into the hot tub, as the rules are clearly stated that is not permitted. We hope you will contact us in the future for your travel plans!