2 Bedrooms, 2 Baths, Sleeps 6
Island Getaway Rentals
Great week in Hilton Head
We totally enjoyed our stay in Hilton Head. The condo was spotless and clean. Beautiful decor and well maintained. Everything we needed for a fun week in Hilton Head.
Minor Hot Water Inconvenience
Our stay began in unit #606 Barrington in Palmetto Dunes, Hilton Head Island, SC. Unfortunately, we recognized immediately the hot water was not working properly. Maintenance attempts to correct the situation in the first three days of our stay were unsuccessful in resolving. I finally requested that we be moved to another unit for the balance of the week at no cost to us and that we should be compensated to some extent due to this deficiency for the time already stayed. The rental company was able to move us immediately to another unit, actually slightly larger and nicer, as well as provide gift cards to provide for a couple nice meals for the balance of our stay. I'm grateful for the way the rental company worked with us, although I believe they could have acted faster and of their own volition rather than me having to request the change. Otherwise, our stay was wonderful.
Thank you so much for the feedback. We try to be as proactive and expeditious as possible with any issue that crops up during a guest's stay. We hope you will contact us for your return trip to Hilton Head!