- English, Spanish
100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Great customer service, great food, bed conftables but not the sofa beds
Had a very nice time
Fell in love with the resort. The view, the room, the amenities. Top notch. Staff was amazing and super helpful, I felt 100% safe at the resort. It was clean and beautiful. Wish balconies were bigger, but that is not obviously an easy fix.
GREAT SERVICE......DELICIOUS FOOD
Absolutely stunning beach!
We spend 3 night at beautiful Mayan Palace and loved it every minute of it. We stayed previously at Grand Mayan Riviera Maya and once again was not disappointed with our choice here at Puerto Penasco. Our 1 bedroom suite was huge with great ocean and pool view. All propert is very clean and well taken care of. We ate all our meals at the property and found it delicious, especially breakfast Buffett. Adrian our waiter by the pool was absolutely fantastic and great asset to the hotel.
Thank you Gabino for letting us stay at your lovely property and for very smooth seamless transaction! For sure we will be back😀