Exceptional Mariners Club villa ~ 3 bed/2.5 bath, accommodates 8
100% refund for cancellations more than 60 days before check-in date.
Fantastic vacation, beautiful condo
Our stay at Mariner's club was fantastic. The condo is beautiful and was very clean and well maintained. The beds were very comfortable! We've stayed in rentals where the beds were horrible so it was so nice to be able to sleep comfortably. The view from the condo is spectacular. We spent every morning and every night out on the porch watching boats or looking at stars. The condo complex is very well taken care of, quiet and not crowded. The pool is huge and so relaxing. The kids enjoyed the game room at night as well. I would definitely reccomend this property and would love to stay there again. The rental company was very friendly and able to answer any questions we had. It would have been nice to have garbage bags stocked in the condo but other than that it was amptly stocked. The only thing I would suggest would be to get rid of the keys for the condo and opt for a keyless entry door code.
Thank you for the lovely and detailed review! We hope you return soon!
Roaches, Broken Kitchen Appliances, and Dirty Dishes
The condo is attractively decorated and the view from the back patio is nice.
What is not nice - and not nice at all - are the roaches. On our very first night, a very lively adult roach scurried across the master bath floor in the middle of the night when I flipped on the light. I did not sleep any more that evening! On the morning of our checkout, I pulled the coffee filter basket out from the unit to make coffee and a very lively juvenile cockroach was crawling around in the basket. Moments later, another juvenile cockroach climbed up the wall near the trash can. After the first incident, I called the Maintenance Department: they were very apologetic. The unit was sprayed two days after our arrival.
When we first arrived at our unit and had our weekend groceries in tow, we noticed that there was a wine fridge. Perfect! Well, it was not working. Halfway through our 4 day stay, we tried to run the dishwasher. Well, it was not working either! I called the resort's maintenance department about both of these issues and they were, again, very apologetic. I was told that the appliances were getting repaired soon - parts were on order. In addition, we found dirty dishes in the kitchen cabinets.
When we checked out - we informed the rental representative of the issues we had experienced during our stay. Again, very apologetic. She took a copy of my handwritten list of issues with the unit. After two days, I telephoned the rental company to see if anyone could offer us some kind of explanation or credit for our troubles. I was asked to put my issues into an email - which I did. Received a response back saying that those bugs were palmetto bugs and the small print on the contract says you have to put up with them,. Those were no palmetto bugs - those were roaches - small, dark and fast - the kind that infests buildings.
Because of the roaches, non-functional kitchen appliances, etc., I do not believe this unit was ready for rental. We have received a resounding NO on a request for a credit. We were offered a 10% discount on a future rental: THAT will never happen. I have had to go through all of our luggage "with a fine tooth comb" and wash all our items in hot water. I am hoping we did not bring back any stow-a-ways,.
So, if you enjoy vacationing with roaches and spending your time making numerous calls to the maintenance department about issues with your unit: this may just be the place you are looking for.
As you can see from the many wonderful reviews on our Barefeet Rentals website as well as those on VRBO we strive for, and regularly achieve, 5 star guest reviews on villa 313 at Mariners Club.
All of our rental units have a regular, monthly pest service provided by the professionals at Truly Nolen, the company that came and re-treated during your stay. No matter what measures we take, palmetto bugs will remain a reality of life in the tropics. According to Eric Benson, Ph.D. professor and extension entomologist at Clemson University, “You can control them. You can manage them. You can reduce their numbers as much as possible,” said Benson. “You’re not going to eradicate them or get them to zero.” To be doubly sure we do not have a more serious issue that was not readily apparent when they treated during your stay, Truly Nolen went back after your departure, did a thorough inspection and treated again anyway.
To address the dishwasher and wine cooler. There is simply no way for us to predict when an appliance will fail. When you notified us of the dishwasher, we contacted the homeowner and instead of having the repairman order a part, he purchased a new one which has now been installed. As there are no local appliance stores, they have to come from the mainland and delivery was not possible to arrange during your 3-night stay. As it turns out…the wine cooler was simply turned off and at the time the new dishwasher was being installed, was reported by the appliance man to be working properly.
It’s clear from the tone of your review, you are angry your request for a substantial refund was politely declined. We are truly sorry your stay was not what we all hoped it would be.
Barefeet Rentals was awesome and the property was specacular - we will definitely be back.
THANK YOU, Tina! We look forward to your return!
Wonderful family time at 313 Mariner's Club, not even the bad weather spoiled out Memorial Day weekend. We will come back!!!!
That is SO great that you didn’t let the rain spoil your visit and we’re happy to know we’ll be seeing your smiling face again!
Had a relaxing long weekend at mariners club. The weather was fabulous and was able to be a few steps from the enormous zero entry pool. The comdo was beautifully decorated with all the modern conveniences including an ice machine and keurig. The beds were very comfortable and we enjoyed the lanai for coffee on the morning watching all the birds including Pelicans, White ibis, and osprey. The stars at night were magnificent and so peaceful. You are as close to the ocean as you can get with a sandy beach at your leisure and a spectacular ocean view. We will be back again real soon to this fantastic place.
What a great review and we are SO happy you had such a wonderful experience! If you weren't a Birder before this visit ...you are now! Keep that list and see how many other species you can add when you return. We'll be standing by to greet you!
Welcome to the island paradise of Key Largo, the first of the Fabulous Florida Keys and the Dive Capital of the World, where you can kick off your shoes and leave your cares behind.
Key Largo is home to the world's largest artificial reef, the 510 foot USS Spiegel Grove, the John Pennekamp Coral Reef Underwater State Park, the African Queen and the famous Christ of the Abyss underwater statue. The Everglades National Park is just a short trip away by boat or car.
Diving, snorkeling and glass bottom boating in our clear waters of the Florida Keys National Marine Sanctuary is a fantastic experience.
Opportunities to fish our back country or deep sea abound. Water sport activities are plentiful and for the nature lovers, there is kayaking, swimming with the dolphins, air boat rides and everglades tours. Or, just relax with a tropical beverage and do nothing at all but watch our beautiful sunsets!