Stunning one bed apartment with view over London
- English, Italian
Minimum age of primary renter:20
Max guests:5 (sleeps up to 5 adults)
A list of all the guests is required before check-in. Only guests in the guest list allowed in the property.
100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Perfect London Stay
The location, while slightly out of the way was so close, proximal to the Tube that it could not be a more perfect location and made getting around London a breeze. The apartment is well appointed and room enough which made it very comfortable for the 4 of us during our stay. The building/apartment/amenities are all modern, clean and well maintained. Luca was a great owner/representative. He was very flexible and replied promptly to all our inquiries. We highly recommend this property.
First off, we loved our trip to London and this place was a great location to start from. We arrived at Heathrow airport in the morning and it took us about an hour to get to the place via the tubes. There is an express train that is faster but costs more. We were allowed to check in early which was very nice since we had all our luggage and we were exhausted from our flight from the US.
The place was clean and well stocked with towels and the necessities. The tube is only a couple of mins away and there are several eating options nearby and grocery stores. WiFi was fast.
Things that could have been better: A book with instructions on how to use elevator, washing machine, directions to nearest tube, etc., would be helpful. FYI, a load of laundry will take about 4 hours to complete. The sofa bed is tiny. Two kids would fit fine but not two teenagers or adults. Communication with the manager was frustrating since I was only able to use WiFi To communicate. I was told to contact someone else about the arrangements so I had to download an app to talk to them. Please use the vrbo messaging as a primary means of communicating.
thank you for having stayed with us, and also for your comments. With regards to your comments, there are a few things I would like to respectfully point out: there is a guest book in the apartment with everything you need to to use the apartment, and there is also a 24 hour concierge that would have been happy to point out the entrance to the underground, which is just across the road from the complex. I am sorry your phone wasn't enabled for use in the UK, but we are contactable by Phone, e-mail, WhatsApp and of course through the VRBO platform. Marc, our check-in manager, is on site to welcome our guests at the check-in time of 3pm, but we were kind enough to let you contact him to allow you to check-in early; I am not sure why this should be a criticism. As for the laundry, the washer dryer works perfectly well, but like all dryers, when used for drying it should only be fulled to half-load, as all washer dryers, otherwise it will not dry properly and take a very long time to dry clothes. We could have helped you with this if you had contacted us.
The last point you raised was about the sofabed: this is a small double, but we also have another single sofabed which can be used on request, in case you felt the sofa it was too small for your group. This is the reason why we do all our check-ins in person, so that we can ensure your needs are catered for; again, if you had either told the check-in manager or contacted us, we would have been happy to prepare the single sofabed for you as well.
I am pleased you had a good time despite all this, and I hope we can find a way of better communicating with you next time.
Nice place to stay
I like the place. Location is perfact. Very clean flat. Luca (Owner) is very helpful to give me suggestion about visiting London.
Thanks Luca, I will come back.
Nice, clean place
Overall, I had a great experience with the place. I'd like to first start off by saying the owner was very helpful and even allowed me to change my dates due to something coming up without any additional fees. It was very helpful that they had a concierge that enabled us to check in very late and check out in the early morning. They even assisted with booking a cab back to the airport. The apartment was clean and pretty much had everything I needed (except shower things, which i forgot to bring). The location is very close to a train station although we ended up walking about 25 min to the london eye. I would stay there again if i had the chance.
Thank you for your nice words and for looking after the apartment while you were there. It was a pleasure to have you and you are welcome back any time.
Sorry about the missing shower items, it has been sorted now, and you will find a full complement of toiletries on your next visit!
Casa perfetta e proprietario molto disponibile
Non possiamo che ritenerci soddisfatti del soggiorno. La casa ha soddisfatto tutte le aspettative ed il proprietario era sempre disponibile.
La casa è pulita e ben tenuta. C'è tutto quello di cui uno può aver bisogno in una casa per vacanze.
Inoltre è ben collegata sia con la metro che con gli autobus.