OCEANFRONT With POOL!4 Bdrm/3 Bath-Completely Remodeled in Yaupon Area! Sleeps 1
Girls Weekend Getaway
The upstairs rooms were almost perfect for our needs - 8 women sharing a house for an extended weekend. We had one that had to sleep on the top bunk which was clearly not designed for an adult to access with the angled ceiling right over the ladder. The downstairs room was not usable in our opinion, it was musty smelling and in the evening the roly poly bugs come out in army-like fashion and were all over the floor. The downstairs bathroom was used when we were by the pool but that was really the only time we went in there. The deck and pool areas were fantastic, but there is a lot of foot traffic close by because of the beach access on both sides of the house. This house is ideal for 7 adults maximum. The cleaning crew could also do a better job, especially in the bathrooms, but overall it was a very nice place to stay.
Thank you for taking the time to write a review, Becky. We are sorry you encountered a couple of issues. We will pass your comments along. It sounds like you and your friends had a great time. We hope to SEA you again soon!
Home was beautiful. Needs help with housekeeping. Slime around kitchen sink. Salt residue on counters. Mold & Mildew in corners of downstairs shower. Same upstairs with soap scrum. Weeds etc. needs to be trimmed back from outside stairs and pool area.
Hello Penny, thank you for taking the time to leave your review. I would like to apologize for the housekeeping concerns you have voiced in your review - we will be sure to handle these concerns prior to the arrival of the next guest. The staff at Better Beach Rentals hope that you enjoyed your vacation. We hope to 'SEA' you on your next trip to Oak Island...Life is Better at the Beach.
We had a problem with front door, could not unlock it, did not fix it until next day, did not have a key for downstairs until Tuesday, posion oak on steps to front door, mold is bathrooms, ceil and wall peeling in living room. It was ok but over price for the condition of house.
Hello Shawn, thank you for taking the time to leave a detailed review. The staff at Better Beach Rentals are delighted to hear that you had a nice stay! I would like to take the time to apologize for the minor maintenance issues that you have listed in your review. I will definitely pass these easy fixes on to our maintenance and housekeeping team that way everything can be up to par prior to the arrival of the next guest. Again, Thank you Shawn, and we hope to SEA you on your next vacation to Oak Island.
At the beach
The location of the house was as described. It sits by the sand dunes and to the water. From the dining area and the deck you can sit and watch the waves all day and watch the tide come in and out. The one Big drawback was the downstairs bedroom. When it was going to be used on the first night, when the lights were turned on cockroaches and other bugs were all over the floor. As you could imagine we never used that room. The rest of the house and the pool were just right.
Hi Jill! Thank you for taking the time to leave your awesome review. The staff at Better Beach Rentals hope you and your family enjoyed your vacation here on Oak Island. I would like to take this time to apologize for the Palmetto Bugs that were spotted in the property - in the future, we ask that you please do not hesitate to call our office with your concerns during your stay so that we can send out a vendor to fix the problem and improve your vacation. We hope to 'SEA' you on your next vacation to Oak Island! Life is Better at the Beach!
Beautifully decorated, but some minor issues.
The property is ideally located for folks who love an ocean view but aren't keen on ocean swimming (It's right beside the pier, which is currently under construction). The house is well decorated but there are some sharp, raised tiles in the living room space that caused stubbed and injured toes. Also, the house is not a true 5 bedroom. It's a 4 bedroom with a pull-out couch in the room beside the pool downstairs. It is detached from the main access to the house, which wasn't a deal breaker for our group this time. The only big issue was the fact that check in starts at 3pm, but isn't guaranteed until 6pm. That wasn't listed in the VBRO listing, and we were never notified when the house was ready. We traveled from around 4 hours away with little kids, and didn't have the opportunity to plan accordingly. We ultimately just stopped by the drop box (office was closed on Sunday) and happened to find the key, but could have checked in earlier. All in all, the house had incredible views and and perfect proximity to the sand, making it a great choice for a family vacation with little ones.
Hello, thank you for your taking the time to leave a review as it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I apologize for your negative experience involving check in as I am very disappointed to read of your experience. I will be sure to report these to our staff so we can ensure that everything is up to par prior to the arrival of the next guest. Have a great summer! – BBR
Beautiful but not truthful
Oak Island and Monkey Time property was a nice vacation destination.
The not truthful part comes from the advertisement and lack of response. We emailed the manager twice before leaving for our trip asking a few questions. We had no response. Then we emailed the rental company...Better Beach Rentals. We received vague answers. When we arrived the house was only a 4 bedroom 3 1/2 bath even though it is advertised as a 5 bedroom 4 1/2 bath. Also there is no game room even though it states there is. The pool was not heated so that was a little disappointing. The dishwasher also did not work. They called and stated they would be over to fix it but it was not fixed prior to the end of our stay. Also some mold in upstairs bathroom.
Now with all of that, the house overall was nice. We loved the location right on the beach. Oak Island was a great little area to explore! We definitely want to go back!
Hello Bob, thank you for taking the time to leave your review. I would like to apologize for the inconvenience, confusion, and lack of communication that you have listed in your review. I will be sure to pass these complaints to our management team so that these issues can be fixed prior to the arrival of the next guests. Thank you again, Bob. We hope to 'SEA' you on your next vacation to Oak Island...Life is Better at the Beach!