100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Not as depicted and extremely noisy
We could not sleep. Kensington is for the most part a residential area, but this flat is at a crazy busy intersection with a police station a block away, a traffic signal at the corner, and a hospital nearby. This means honking and sirens all day and all night long with no respite. All windows are single pane on a basement flat which means all traffic noise right at ear level. Only two doors to the patio have dual pane which doesn't help at all. The flat is NOT for 7 people as advertised, 3 are ok, 4 is already pushing it! They brought an air mattress for my third child to place in the living room, which has no curtains to mitigate light. I had to beg for enough towels. No washing machine, although at check in when they were finishing cleaning I saw they have one in the unit. The beds are hard and uncomfortable. The two stars go to: the area is safe, flat was clean, and has an espresso machine.