4/10 Poor
Chris M.
2 Oct 2022
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Health & hygeine hazards - check they have been resolved before booking this cottage.
While the cottage does have a certain charm and is of its age, this is no excuse for the health and hygiene issues that caused us to leave after just one night of the five nights we had booked.
The pictures in the listing were not representative of the reality of this property, which smelt strongly of damp, was covered in cobwebs (and spiders), had dead insects in the bathroom light fitting, and clearly has issue with mice/rats - which we heard in the ceiling & were concerned about immediately upon entering the property, owing to the many high sound frequency deterrent plug-ins placed around the property.
Having decided to give the place the benefit of the doubt, one of us was up coughing all night (undoubtedly linked to the damp and unclean state of the property).
The bed itself was comfortable and the lounge was cosy but we didn't not feel comfortable in the kitchen or bathroom areas due to the cleanliness and pest issues.
Having decided to leave the property early, we contacted the property owner to inform them. To her credit, she refunded us for the four nights we did not stay but only after initially stating she 'did not agree' with our complaints - even though she later confirmed she was unable to check the issues.
The property is in a in idyllic setting and could be a lovely escape but is currently in a state of disrepair and needs a deep clean. I would advise that any potential guests check with the owner that the issues described above have been resolved before booking.
Chris M.
Stayed 5 nights in Sep 2022
