Apartment Barrio de la Viña with Wi-Fi, Playa Caleta

The general condition of the apartment and building was extremely rundown and not up to the standard described by the owner on the website. The pictures on the website were thoroughly misleading and were obviously taken some years before.

The Wi-Fi signal was so slow that it was useless, not even able to open emails, and when notified the owner failed to correct it.

On arrival the person meant to meet us did not turn up on time and we had to call to remind them to come. There was a group of unruly young men with dogs hanging around the front door and sitting on the doorstep. They eventually moved on but regularly came back and made a lot of noise during the afternoon and after midnight.

There was ongoing noisy renovation work to the upstairs apartment.

The paint was peeling off the walls and damp was coming through into the bedroom from the bathroom. The wardrobe and drawers had a terrible musty smell. The bed was dirty and the linen stained as was the quilt and pillows.

The shower hook holding the shower head was broken which fell off the wall when used. There was only enough hot water for one very quick shower at a time. The towels were greying and stained. There was also no toilet paper holder.

The apartment lacked basic kitchen equipment including; no spatula or spoon sets for cooking/frying, no tea towel. Some pots and pans were dirty from previous users. The drawer for the cutlery smelt musty and this made the cutlery smell equally bad. The fridge was noisy with a constant high pitched whine. There was no means of drying wet washing, clothes line or rack.

When we requested a reduction in the rate for the lack of Wi-Fi and general issues, the owner merely laughed it off.