Needs to be finished by 10PM
Minimum age of primary renter:20
Please clean your dishes, take all trash back with you. turn off the light and lower the heat to 55F when check out to avoid $50 additional fee.
Bear around. No food or trash left outside If check out date is on a holiday, cleaning fee will be increased. Details house rule attached
Guests need to pay $99 additional snow cleaning fee if snowing during your stay. Firewood is not included
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Old, dirty, not what you would expect for a rental in Lake Arrowhead
My family and I rented this home to spend our Thanksgiving holiday. The house was not what we expected. The overall cleanliness of the property was poor, the beds and linens were old and dingy, there was dust and spider webs everywhere. The living room tv was not usable as it had no remote control. There was no space provided to keep our trash, the "house rules" state to keep your trash in the garage however, the garage was locked. The owner suggested keeping the trash in the laundry room, so we had to keep 4 days of trash inside the home until we checked out. The dishwasher was full of dirty dishes upon check in, we tried running the dishwasher only to find that it doesn't complete a full wash cycle. We experienced a 24 power outage and were snowed in with at least 4 feet of snow. We were shocked to discover the home didn't have any emergency supplies such as flashlights or candles. We have been renting homes in Lake Arrowhead for many years and this is the only time we have ever truly been disappointed in the home. I hope the owner will make some upgrades so that other renters will not experience the same issues we did.
Thank you staying for the thanksgiving holiday. Please appreciate we gave you over 6 hour early check in due to the bad weather.
why you didn’t let the house manager know if there are issues about the house instead of asking for money back right after your staying?
You left a bad reviews because you can’t get any refund since you can’t provide any proof of the issues.
House manager reminded you to take your trash with you after your stay not dropping inside the garage according to house rule, you agreed, right?
Had fun with family. Wished it was closer to the village.
Thank you for coming.
The house is within 2 miles to the village, it is an easy hike along the lake.