Evolve Vacation Rental
- English, French, German, Spanish
Minimum age of primary renter:25
Great fun and very clean, property manager very good to work with
Will do it again
We had such a great time!! We gave already booked our return trip. Can't wait!!
Beautiful, but problems with this property
This home is beautiful and spacious, BUT we encountered a few problems that were time-consuming and annoying. First, there were dead flies on the main level windowsill, which was just gross. Second, the pool heater wasn't operating correctly heated and the walls of the pool were slimy. We arrived on a Tuesday and the problem was not rectified until Thursday after numerous phone calls to the property manager and Evolve Vacation Rentals, as well as two visits from the pool guy. When you're on vacation and a problem arises, you want the problem to be taken care of in one phone call, not having to call over and over again eating into your vacation time. That was not the case here. The indoor heated pool was one of the biggest reasons we chose to rent this property, and we couldn't use it for the first three days of our stay and we were not compensated from the owner. We paid for a property with a clean, heated pool, and that is not what we got for three days of our stay. When we couldn't use the pool, we decided to use the karaoke machine. Also broken. Finally, A couple of days into our trip, the breakers in bedroom one and two kept tripping. I guess the most bothersome aspect of this stay was not the fact that there were problems, rather the lack of compensation and respect for our time. Would not book at this home again.
Aldo, we're glad you found this beautiful home spacious enough for your stay! We're sorry there were some aspects of your stay that were less than satisfactory. The homeowner has informed us that the pool filter wasn't working properly because a large amount of water was splashed out of the pool, which activated the safety filter switch. The pool has been serviced by a professional company, so it is clean and operating properly for guests to enjoy. Also, there is no present issue with the karaoke machine, but we're sorry if you had encountered any operational issues. Going forward, they will be providing instructions on its use for future guests. The owner strives to provide excellent guest experiences, and we're confident this home will continue to host many satisfied guests! Best, the Evolve Team
Perfect family vacation house
This house was perfect for our large family! Lots to keep everyone entertained! Close to everything in Pigeon Forge and Gatlinburg! The only downfall was the construction going on on both sides of the house but that won’t last forever. Great little growing subdivision!
Big, brand new and a pool!!
We had a great family gathering in Pigeon Forge. The Cabin was Brand new and clean. The young adults in our group had a blast with the Karaoke machine and in the game room . Plenty of comfortable beds. Be careful going from the Hot tub down the steps to the pool. Two of us fell, very slippery (and no, they were not tipsy).
Mike, thank you for your review. We're so glad to hear you enjoyed this wonderful property! Since your stay, the homeowner has added non-slip strips to prevent any other issues with going from the hot tub down the steps to the pool. Thank you for helping us to improve and we'd love to host you again soon! Best, the Evolve Team