New modern apartment with pool view walking distance to the beach
Jesper H. Mortensen
- English, Swedish, Danish, Norwegian
About Jesper H. Mortensen
Retired in paradis Thailand. I stay only 20 Minutes from the apartment if my help is needed.
Jesper H. Mortensen purchased this Apartment in 2017
Why Jesper H. Mortensen chose Patong
This property was number 1 project in Phuket year 2017
Inside not alowed, on balcony alowed
Have pool for small children
Please don't put paper in toilet - use the bin
On reservation you have already paid for cleaning on check out - If you wish additional cleaning or washing please contact owner.
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Overall property was good and very accurate as depicted in the picture. The mattress and pillow had residue of what I believe to be mold. Room had a very strong mold smell especially when A/c is turned off. Myself and my fiance had breathing issues at night for the first 3 nights due to this, in comparison we had no issues when checked into a different room within the same building. I do not recommend this room for small children or anyone with allergies unless this problem is fixed.
When the guest arrived there was a problem with the aircondition. When the guest called to say this we fixed it immediately.
Later same day I asked if everything in the room was okay and the guest told me everything was okay but as an extra service I sent people to clean and check the apartment.
After this the guests respons was that everything was fixed and helped with smell etc. so he thanked for the quick response.
The next day he suddenly gave me a message that he had checked out because of mold on the pillow etc.
We offered him another room if there was any problem still, but he refused. We then found out the guest have moved to Krabi / 8 hours away from Phuket.
The guest did not give us a chance to change pillow etc. and when he left we checked the apartment. There was no mold but only a little spots which can be hard to get rid of. Nothing had a bad smell.
But anyway / we always do what is in our power to help our guest the best we can / even if it cost us money. So if we have known about the problem we could have reacted. And to say that people should not rent this apartment is out of any range. The apartment is really clean and nice.