- English, Spanish
100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Positive, cheap place to sleep
Tried to message the owner to tell them we weren't going to get there by the check in time and i didn't hear back for over 24 hours. You have to find the number and call if you want to hear from her. Going into the house it was a bit better than other reviews I had seen on here mentioned but there were still spots on the ceiling that looked like mold and the kitchen smelt of cat urine. Also if you are headed into New York City there is a toll that you have to pay each time you enter you go in that direction from this house that will cost you $15. We weren't expecting that and thought it would have been nice to know.
I made a reservation few weeks ago because we were visiting n.y my two kids, and my nephew ,we were 5 including me and my wife they took the payment the same week and they sendme my RV# and everything looks ok untill the day we went to n.y i didn't check in at 3:00pm how i was supposed to be because we spent the day in the city untill 11:pm when we get to the property but i forget to mention we called to the owner by 3 30 but the #it wasn't working so it was 11 :pm it was raining and hoo surprise somebody else was in the property for the same days that i was supposed to stay so no cell # no response at midnight and i get the owners #from a neighbor who rent one of the apartments next to.and i call her and her answer was i can't do anything right now untill tomorrow and she said i have people in the apartment now im sorry there's nothing i can do ! I told her i have my family in the car its raining and they are tire ,so we had to go get a hotel room spend 2hrs untill i finaly get a room it was a nightmare next day i call home away where did i make the RSV and they said they called the ower and they will refund my money but im still waiting for it . I can imagine if couldn't get a room tha night!
I would rate this property zero stars if I was able to. First, the owner was not responsive to any of my questions after the initial booking and I had to contact customer service in order to contact the owner! Second, the description of the location of the home is not mentioned. When we first arrived, my daughter started having panic attacks! Third, the home was filthy! There were cracks in the ceiling, hair in the bathtub, and an old egg in the refrigerator! The entire place smelled and people were constantly coming and going all night long. The hardwood floor had stains that resemble urine stains from an animal! The ceiling had water damage! All the windows were open when we arrived. The windows don't lock!There are no dressers! When we contacted the owner and spoke to her regarding the condition of the apartment and the area it is located in and that she should have made that known in the description, she started screaming at us! Don't waste your time renting this home. The owner also stated that she does not know how to use the app and that I should contact her directly. Avoid this place at all costs. I truly regret renting from this owner!!!!We had to stay for one night and we had rented it for six nights and now we are out the money we spent because the owner refused to refund us any of our or even a part of our money back!!!
Everything was good besides the 1/2 bathroom
Enjoyed my stay