6 Bedrooms, 6.5 Baths, Sleeps 13
Baby Doe is getting tired...
This home has an incredible view - just spectacular! Unfortunately, the home is not in a condition commensurate with this setting. Carpets are soiled, furniture and decorations are dated. So much maintenance needs to be performed. Dishwasher was broken - the management company has been trying to get the owner to replace for some time we understand. The refrigerator wasn't cooling - the management company brought a spare refrigerator and set it up in the garage (that wasn't so convenient). Faucets leaked, kitchen was poorly equipped (not even a cookie sheet), the silverware was the absolute cheapest quality I have ever seen. I could go on and on - but suffice it to say - this home is very tired and needs updating. Oh yes, did I say that the hot tub was nasty dirty when we checked in and needed two days of pool service, c and cleaning before we could use - what a bummer! Also, note carefully the description stating that it is ski access for advanced skiers. In addition to being an expert skier you need to be a hill climber and be willing to plow through the mud bank. My recommendation is that you look further and give the owner the opportunity to freshen up and bring the property to a condition deserving of the price you pay.
We appreciate this review of the beautiful Baby Doe Chateau in Snowmass Village. We believe that this property is a lovely home. Its rental history reflects many return renters year after year. We endeavor to meet and accommodate guests expectations, requests and complaints in a professional and timely manner. The guest was fully compensated for the mis-scheduling of the hot tub cleaning. Our independent spa contractor typically provides weekly service on time. The refrigerator Freon leak that developed during this guests stay was unfortunate; however, our staff member put the replacement where the guest requested upon delivery. Of the 2 dishwashers in the home one worked; additionally we offered to provide the guest with daily housekeepers to wash dishes, pots and pans. A new cookie sheet was provided once the guest requested one and the carpets are professionally cleaned twice a year. We forward all comments to the owners and make suggestions and recommendations regarding key issues and upgrades that will enhance the guest experience. The décor of our rentals is a matter of the owners personal preference.
We encourage all comments and feedback. We feel that all provide opportunities from which to learn and provide improved services and products at their best.
Snowmass Vacations Management