8 Bedrooms, 5 Baths, Sleeps 18
- English, Portuguese
The location was perfect. The space was awesome. The pool’s filter was not working, so there were a lot of bugs floating in the water. Because we spent 4 of the 5 days at the parks and it rained every day it was over looked. We enjoyed ourselves and had a wonderful time.
Wonderful Family Week!
Our family, from 2 weeks old to 82 years old, all came together for a fun week at your property! It was spacious, clean and perfect for a family. We had all our meals there and other than going to Disney we had a blast just staying there. Thanks for a fun week!
It was so nice to have you stay at the home. So glad you all had such a wonderful time. We hope to have you back again real soon for many more fun weeks. :)
We have a lot of kids and this house was just right to give everyone what they needed for fun, space and relaxation! The clubhouse amenities are incredible, the golf course was great and the short ride to the parks was easy. Would definitely stay here again.
Thanks so much for the 5 star review. We to love the amenities and the close distance to the parks. We hope to have you back real soon. Just send us a message if you need accommodations in the future. :)
Wonderful Family home
Recently stayed at this beautiful home for our family vacation, and it was the perfect accommodations for our group of 11. Very spacious and well laid out, such that each person/couple could have their own privacy while still a large common area for the group to spend time together. The club house and main pool were also a main perk of this location, beautifully appointed, with delicious food and beverages.
I was however, disappointed in the communication with the property management. I had prepaid for a crib and a high chair, and when we arrived at the home, it was missing. I called to inform the property management company and spoke to someone who advised that she would look into it, but no one got back to me until the next day. Therefore, our baby had nowhere to sleep the first night, after a long day of travel. Making for a difficult night for us all.
Also, during our stay we did see at least 2 snakes near the home, one of which ended up in our pool (we fished it out ourselves); and one evening while sitting on the pool deck a rodent was running around our feet (we believe it was a mouse). I emailed the property manager to advise of these incidents and inquire if it was normal, and/or there was anything else we should be doing, but I never did hear back. I understand it is Florida, and such encounters with wildlife may be unavoidable,, but a courtesy response would have been appreciated.
Aside from this, it was a beautiful accommodation and Champion’s Gate itself is a lovely resort. It was a little far for us, in terms of the drive to get places (ie parks, malls, outlets, etc), but with the traffic in the Orlando area I believe this to be par for the course. Overall, a great family vacation destination :).
Thanks so much for the great review. We are so glad you all had a great time. Apologies on the crib mishap. I understand we brought it to you the next day. We hope to have you back again real soon! :)
Home Away and the owner were helpful from beginning to end. The house was exactly as pictured in the photos. We will return. The resort was an added plus!!!!!
Thanks so much for the Great Review. We are so glad you had such a great time. We hope to have you back again real soon. Thanks again for being such awesome guests! :)
House was very nice.
We really enjoyed the house it was beautiful and well decorated. Tablet to check in and read info about house amenities/ Wifi was not working upon arrival. I felt it was more difficult than it should have been to get a hold of someone by phone. Took us some time to figure out how Jacuzzi and Pool worked. We were also surprised that we had to pay an additional fee for pool and spa heating even though house is advertised with that amenity. We never figured out how to work Movie Theatre. Lastly, we were triple charged for our final payment. We received one refund for a duplicate payment but are still awaiting the other refund for a duplicate payment. Other than that, we loved the place.
Apologies for any issue you have encountered.
On the pool/spa heat the majority of the guests don't use it so rather than charge everyone upfront for it we try and keep the price down by only charging for those guests who require it. We do try and keep it at our 'cost-price' but apologies sincerely if you were not aware of this.
On the payment issue this I believe has been resolved.
Nick & team