4 Bedrooms, 3 Baths, Sleeps 8
Hi! My name is Steve Milo and I started Vacation Rental Pros in 2006. Our family stays in vacation rental homes whenever we travel, both domestically and abroad! I own several vacation homes and listen carefully to all our guests' feedback. Our greatest compliment is when folks refer Vacation Rental Pros to their friends and relatives. We now manage over 1,800 properties in Florida, Tennessee and South Carolina. We have homes in Ft. Myers Beach, Orlando, St. Augustine Beach, Daytona Beach, Palm Coast, Ponte Vedra Beach, Hilton Head and Gatlinburg. We booked over 15,000 rentals and received over 5,000 guest reviews in 2016. Please call if you need help booking your dream vacation!
Cancelled bookings will not receive a refund.
I like the property. Parking is limited. The access information prior to arrival was incorrect. There was a palm tree hanging down into the driveway that needed trimmed, which it was. The inside is spacious and I liked that it had 2 living rooms to separate guests if need be. There is a pull out couch upstairs, but I don't believe there were sheets anywhere. The biggest problem is that the mattresses suck. Specifically, the mattress in the master bedroom. I let them know, even sent pictures, but apparently that wasn't good enough, because nothing was done about it. So, If you stay here, plan on the master bedroom having a mattress that is like a double canoe. Really, it sucks. But if you don't care about a crappy mattress then book away, because the property met expectations otherwise. When you book, you will also be told that you can't turn the thermostat below 72 or they will charge you extra. The master shower is big enough for 2 people, but only has 1 shower head, so if you get in there with your partner anticipate that one of you will be cold. Location was close to the beach. Oh, the driveway is close to the road, every time I backed out of the driveway, I kept thinking that someone was going to run into my car as that street is the access point to the beach and it experiences heavier traffic than other streets that run perpendicular to the ocean. There were also people working on the house immediately north on A1A and there were crews working on the sidewalk or something starting at 7 am every morning, although I imagine that the work will be completed by the time you stay at this property. My wife was freaked out because there were some roaches and other insects in the property, didn't bother me one bit, I think insects inside are normal for FL. Overall, not a bad place.
Great location. Nice house layout for a group. We had a great visit. That being said there were series of issues. when we arrived the house was hot & humid - clearly AC had not been on very long, nor was it set at reasonable cool temp. it took awhile to sort out the programmable thermostat without instructions. the master bedroom was always too warm. Additionally the property management company never showed up to replace the frig water filter even tho I called the day we arrived. We spent whole week listening to it alarm every time someone got cold water.
Thank you for sharing your feedback with us. You can't beat the location and it was great to know that you found it to be perfect for you and your guests. We apologize if there were no instructions to assist you in starting the AC. We will take note of that and make sure that we are able to provide future guests so that they may not face the same issues. For any miscommunication on our end, we extend our deepest regrets. Communication is very important to us and something we take very seriously. One of our goals is to make sure that we are delivering the best guest experience possible. We will review each of your comments and work proactively to address any of the pending problems. Again, we thank you and hope to have the chance to host you once more in the near future.
This was a beautiful home to stay at. Great layout, super close to the beach (less than two minutes walk). The reason I took a star was that the grill didn’t work and the master toilet paper holder was broken off the wall. Besides having to buy a new grill for the house (since that’s the type of food we bought BEFORE we knew about the grill) it was a lovely stay. Easy directions. It even had boogie boards for the kids to play with in the ocean. Lovely home. Thank you.
It was our pleasure to host you and your guests for your getaway and if there was anything else that we could have done to make your stay even better, it would have been our pleasure. We apologize for anything that was amiss. Understanding what a disappointment it can be to not have all the amenities accessible as expected, we extend to you our deepest regrets and we were glad to know the issues were taken care of. For the inconvenience, we would be grateful to host you once more in the future. If you should need another getaway, do not hesitate to give us a call.
The location was good and the layout of the house and bedrooms was good.
We enjoyed our stay. The town and beach were very nice. The toilet paper holder in one bathroom and a door lock were a little loose but other than that we enjoyed our stay.
Thank you for your feedback. It was our pleasure to host you and your guests for your getaway. If there was anything that we could have done to make your stay more enjoyable, it would have been our pleasure to do so. Again, we thank your your feedback and hope to see next time.
House was clean and well stocked. Just a short walk to the beach.
Great experience. Lovely house. Easy company to deal with overall.
We enjoyed our stay in the house. Perfect location. Very confortable house.