Evolve Vacation Rental
- English, French, German, Spanish
Minimum age of primary renter:25
Not enjoyable, very tense
I am not the type of people to write review specially if is bad but I rent the house for a weekend to celebrate my birthday with my family and the house was nice to have a good family get away but the pool was not clean, when we got to the house we had to start to clean it, the garbage bin which they ask you to take it out at the end of the stay was full and they spend the whole weekend sending me messages that the neighbors were bothered about the bags being out of the bin and they were so concern about how many cars we had in front of the house we paid for. We invited family members to visit us for the day and every day i would get a text about the cars. That made my stay very tense since i was always on my phone dealing with owner and the neighbors
AnaDaniela, we always love hearing from our guests, especially when they take the time to share constructive feedback. In this case, we do not believe that your feedback is constructive or warranted, and we would like to clarify what occurred during your stay. We want every guest to find the vacation rental that's perfect for their needs, so we clearly describe the maximum occupancy as well as the policies on pets and large events in the listing that travelers can see before they book. The laws on parking and trash removal are set by local authorities and also clearly relayed to guests before their stay. Despite violating multiple policies and having so many additional guests and vehicles that you impacted the neighbors, the homeowner still went above and beyond to accommodate you and make sure that you could still complete your stay at their vacation home. We are confident that they will continue to provide excellent service and host satisfied travelers moving forward! Best, the Evolve Team
Nice place but fees galore.
The place was nice but there were too many fees. The actual cost was nearly twice the cost of the listing per night .
Hi Jay, We are happy to hear that overall you enjoyed your stay! We strive to be transparent with your guests at every stage of the booking process, and we break down all rates and fees for our travelers before they confirm their reservation. We are sorry for any inconvenience and hope that you keep us in mind for your future travels! Best, the Evolve Team