4 Bedrooms, 3.5 Baths, Sleeps 12
Moose Management Vacation Rentals Park City
Minimum age of primary renter:25
Not well taken care of
The location was great. It fit our family perfectly.
Furniture was broken. The master shower has lots of mold. The kitchen floor had not been swept when we arrived. The hot tub is very loud. There is a minimal amount of towels/washcloths. The property is falling into disrepair.
We had a fun time but would not stay at this property again.
We're glad you stayed with us, Kevin. We never heard from you during your stay. Our housekeeping company has a 100% guarantee so if there's ANY cleanliness issues, we would have sent them back immediately to fix the issues. We also would appreciate an email explaining what's broken as we have been in the home and no furniture was broken or in disrepair. It's important to report things when you find them since we don't stay in the home and don't always know when things break. We provide enough towels and washcloths for one per guest. There's a washer/dryer available in the home for your convenience. This home has never had an unhappy renter before and we regret you had a less-than-perfect experience. We would have happily remedied any issues if you had let us know when you were staying there.
Pretty much as advertised.
The place was pretty much as advertised. I thought it was a bit tired and not as clean as I would have liked. The heating was very uneven, top floors warm and lower floor very cold.
Thank you for staying with us, William. The home owner recently added many new items and new linens and towels to the home. It is in great shape! If there were any cleaning items of concern, we would have been happy to send a cleaner in to ensure your satisfaction. With rising heat, it is very typical for a basement level to be cooler than an upstairs level. The good news is that the lower level of this home has a warm, cozy fireplace for cool evenings. It's a great way to add warmth and ambiance! We hope you enjoyed the mountain views from the private hot tub and the amazing community amenities (fire pit, walking trails, fitness center and more!). We'd be happy to host you again any time. Kimberley Blocker, Moose Management Vacation Rentals, Park City, UT
A lot of room. Pretty clean but there was a lot of dog hair. In the carpet
Thank you for staying with us! We're glad you enjoyed the spaciousness of the home. We just began management of this home and you were our first guests! Prior to your stay, the carpets were professionally cleaned and the home, itself, was provided with a deep clean to prepare for guests. Pets are not allowed at this home. It is possible that shedding from a jute rug may have appeared to be what was believed to be pet hair. We will certainly verify. We hope you enjoyed the views from the private hot tub on the upper deck and the cozy fireplaces in the main living room and lower den. This is a lovely home and Bear Hollow is the perfect location being on the free shuttle route and less than 5 minutes to skiing. Please look us up when planning your next Park City get-away. We'd be happy to host you any time! Kimberley Blocker, Moose Management Vacation Rentals, Park City, UT