Evolve Vacation Rental
- English, French, German, Spanish
Minimum age of primary renter:25
Family Get Away
Our first trip to Wintergreen and surrounding areas. It was a great experience and so much nicer than staying in a hotel. Will definitely recommend the area and Fernwood to others!
It was a great experience! Perfect for our needs and slept plenty of people! Everything was there that we needed! The only issue was a few cars had a hard time getting up the gravel driveway!
Wonderful weekend getaway!
This cabin is very cute and comfy! Was a vey relaxing stay!
Solid property but notable issues
This was a great spot for our family of 6. This is a spruced up cabin - not really fully remodeled as might appear - but fine and perfect for a "ski cabin" getaway. Great location right by Wintergreen. We arrived at night and it was foggy so a bit difficult to see. Leaving the outdoor light on would have been awesome. Stuck at bottom of gravel driveway briefly. Got up driveway, whole family including four small kids excitedly jump out of car...and then it took at least 10 minutes to get the electric lock on the door to actually open the door. Property manager next day said to pull the door toward us - that worked fine during the warmer day weather, but we were basically already locked out earlier that morning (gave up after 10 minutes of trying and bought the kids the two pair of gloves we had left inside) and had similar issues that evening again once it got cold again even with that advice. The water to the property was off when we arrived - not hard to turn on after a call to property manager but if that's the norm, seems like there should be instructions. Next day, went to hop in the shower and...no hot water. Apparently breakers to hot water heater were off. Again, not hard to turn on after a call to property manger but.... instructions. Plus, we then had to wait for the tank to heat up. Shower head could definitely use an upgrade and plan for about one or two short showers of hot water in tank. Other amenities I have had in similar rentals but not here - hand washing soaps at sinks, coffee filters (if not reusable), toilet paper. Also, did find in the back of the bathroom cabinet a few clorox wipes to clean the counter - based on the dirt that came up in the kitchen, everyone would appreciate those as a standard provided item (we're not that picky, but wanted to wipe the counters down after cooking dinner). Lastly, not sure why it says there is a sauna and hot tub, as there is neither. Communal pool and other amenities not included (although we called in advance to ask as some units do have passes). Finally, you are asked to take trash out but there is no receptacle and no other instructions. All that said, we might consider this place again if coming to the area because of layout and location...I'd just pack up all the things I mentioned and give the kitchen a good wipe down before unpacking.
Rebecca, thank you for taking the time to tell us about your experience. We have shared your comments with the owners who would like to deliver the following message:
"Thank you very much for your feedback. I am sorry you had some problems staying at Fernwood. I have made a note about providing coffee filters, Clorox wipes and hand soap. All items have been ordered and will be kept in stock.
The lock is a new installment but sounds like it might need to be upgraded again, so thank you for that information. I believe the water had been shut off because of the very cold temperatures the mountain had experienced but printed instructions will be left there on how to turn it back on etc.
In addition, instructions for trash will be left as well. It is on the way in/out of Blackrock Circle but I understand how that might be confusing. I will also make sure the light outside will be turned on for arrivals because it can definitely get foggy there.
I hope all of your concerns have been addressed and it would be wonderful for you to stay again."
The owners prioritize the guest experience, and we look forward to this property continuing to host satisfied guests. Best, the Evolve Team