Beautiful and spacious house, ideal for families or groups
No extra guests without prior approval
Quiet hours 10pm-8am
Cancelled bookings will not receive a refund.
Issues that weren't handled by Home Away or the owner
We had a water smelling like sewer issue the first night. We called H.A. twice but never heard back from anyone at all. Luckily it cleared itself out after we ran the water for about an hour. Otherwise we couldn't even have stayed there.
There were no instructions at the house as to what to do in the event of a power outage (which happened the day before we were leaving). Apparently part of the house is run by solar so we ended up not having power for about 1/2 of the house with no instructions on how to fix the issue. Considering it is supposed to be a "family friendly" house, there was no t.v. in the living room for the family to even watch a movie together.
Also, quite a few of the window screens had holes in them which let the bugs in.
An additional issue was the spiral staircase and railing on the 2nd floor. The slats were quite far apart and our 1 year old could fit between the slats. I'm not sure that's even legal and had she fallen either from the balcony or off the stairs she would have landed on a tile floor which is extremely dangerous and could have also been deadly.
Very cozy property with beautiful nature and lots of privacy
Unique property that is clean and furnished well. Almost absolute privacy, but still close to shops, town center etc.
Caretaker on the property is near (but not too near) and is very helpful.