Studio Apartment, Sleeps 3
Minimum age of primary renter:18
Amazing Location and Views
The property is perfectly located for accessing downtown Chicago and there are amazing city views and peak-a-boo lake and Navy Pier views.. The property is secure and has a doorman on duty every time I went downstairs. They gym, pool, and outdoor deck are the best.
The property itself is lovely, but does have some cosmetic issues (torn wall treatments, broken toilet tissue fixture, odd mismatched towels, etc.). Also, access to the property was not possible as listed in the instructions packet, but only took about 10 minutes to resolve.. Responses from the property manager were automated and I had to work through VRBO to get actual responses to numerous (corrected invoice).
If the cosmetic, access, and property manager issues were resolved, this would be a 5 star location.
Hey Anne, we are very glad to hear you enjoyed the location of our apartment. We pride ourselves on making every guest experience as positive as possible, so we hate to hear you ran into theses issues during your stay. We appreciate the constructive criticism and look forward to resolving these issues to provide our future guests with a perfect stay. Thank you very much for choosing to stay with us!