6/10 Okay
P.W.
20 Jul 2023
Liked: Cleanliness, check-in, location
Disliked: Communication
Nice, but not what we expected.
The unit was small & simple. It was enough for my partner, myself, & and our 2yr old. However, even though it states that it sleeps 4, there’s only 2 chairs in the kitchen for dining. Makes it difficult if you have more than 2 people to eat with. Also, some things seemed misleading w/what is stated in the listing & then assuming what the unit should/will have. It says it’s to come with a mini sized dish detergent, but yet the unit did not come w/a dish drying rack nor a dishwasher. I did not mind washing dishes, but we had to dry them on a towel. Not until our last day did they bring us a drying rack. Also, toward the end of the trip we decided to extend our stay by one day, and when we did, the receptionist never gave us a new key code that apparently was necessary. We therefore were unknowingly locked out of our unit for 6 hours, thankfully we got a hold of the office just in time before they closed for the day, in order to receive the new key code (we stood in 90 degrees waiting for 30 mins). Also, they were very stingy & rude about giving towels for the pool/unit. It never stated that there was not a washer/dryer on premises. We assumed that if the unit did not have a washer/dryer that it’d be on the premises, but was not.
lI had booked (& pre-paid) my partner a golf outing & the Sea Trail golf company treated him horribly. Told him that he never paid & that he already used his tee-time (which was untrue). He even showed them his bank receipt to prove it. Humiliating.
P.W.
Stayed 4 nights in Jul 2023
