Grand Welcome Vacation Rentals
- English, Spanish
Beautiful place and convenient location.....close to stores, golf, and the beach.
Beautiful place! Great location! My only complaint is that they need to leave more supplies.....toilet paper, soap, etc.
Beautiful location and nicely decorated.
I love The Fairway Villas and have stayed there multiple times. The kitchen needs more supplies, only one cereal bowl and minimal dishes. The Bamboo beds are noisy to sleep on, otherwise we LOVED it.
Great condo but management company not
I33 is top floor with nice view of the golf course. Nice furnishings and some great extras including Hawaii Revealed book, beach umbrella, snorkel fins, and beach towels. Pool is not heated but nice fitness room and BBQ area (also has a hot tub). However, unit was not very clean or stocked as it should be (dried batter stuck to stove door and all over drawers, cutlery and glasses not clean, no extra TP or soap, and hair on toilet seat/bathtub/vanity). This was easy enough for us to clean up or purchase ourselves, but when Abbey Vacation rentals asked how things were they did not want to remedy anything because I hadn’t told them as soon as we arrived. When I reminded them we were still there for 3 or 4 days they agreed to bring us supplies that were missing upon arrival. Overall, nice place to stay but poorly managed.
Aloha Amada, Thank you for staying with us. We want to sincerely apologize for the inconvenience you encountered during your stay. We have passed this along to our management team and we hope to host you again with better service next time. We apologize and hope you still enjoyed your stay at the Big Island. Mahalo!
Nice Condo, Could be improved
When we arrived we had to mop the floors again, the ice machine wasn't working, the dishwasher would barely work, even after cleaning the dishes first, the baseboards were filthy, and in the master bathroom the previous guests' soap was still in the shower. It was a very nice condo, but I wouldn't stay there again. The stairs to the loft creaked terribly and the bed in the master room was very uncomfortable. The pool was really small for the amount of villas on the property, but was still nice.
Most of these items are easy fixes for the owner, and are relatively minor.
The location was great, close to a really nice beach and walking distance to shops/restaurants. Close to the airport, which is good. The elevators worked well for bringing luggage up and down. The view was pretty. And the air conditioning worked well. Basic cooking utensils available, but no pasta strainer.
One thing, I find most condos have beach gear to use, such as coolers, beach chairs etc, this one had nothing like that available.
We appreciate you letting everyone know what you enjoyed about your stay. I am sorry to hear that we have fell short on the cleaning of the condo. If at any time you find an issue in your condo, upon arrival, we would just ask that you let us know immediately so that we are able to remedy any problems that are found. I do hope that you and your family enjoyed your Hawaiian vacation!
Abbey Vacation Rentals