Grand Welcome Vacation Rentals
- English, Spanish
Very nice, well appointed condo. Condo instructions and directions to the property could be improved.
Comfortable clean and worked well for my family
Location , Location, Location--worked well for our group---beach access-shopping access and centrally located. We thoroughly enjoyed our visit--the only negative was the TV system. We were not in the Islands to watch the Box so no Biggy--to turn it on and off there was a multi function switch under the right side of the tv, which was not fully described in the operating instructions. Will bring my grandson next time to resolve this problem. I recommend the property.
Very clean, great location.
Unit was clean and check in was easy. Condo is situated in a complex that is quiet and easy to get to. Close to shopping, restaurants and beach. Would definitely stay again.
Nice but lacking
This was a very clean, spacious and well maintained unit. The thing that made me upset was the fact that we rented two units and got only one reserved parking space. We had 12 people that requires at least 3 vehicle. We expected at least 2 reserved parking spaces, we got just the one. When asked about it, they stated that was just the way it was. So we were at the mercy of the limited visitor parking spaces. There were days that there were no visitor parking spaces available. Also the units didn't supply garbage bags, toilet paper, or paper towels. They stating they provided a starter pack, one garbage bag, one roll of paper towels and toilet paper. The rules state that you need to change garbage bags daily, but do not provide you with bags. The WIFI was available after we called to find out that the router was plugged into switched outlet. Once that was resolved the WIFI was always available but definitely lacking in speed. We spent a lot of money a night for these units, they should provide the amenities that are commonly provided for units at this price.
Thank you for staying with us on the Big Island. There is 1 reserved parking spot & there are parking spaces for others. We do apologize for the inconvenience but due to the resort's parking restrictions, that is all that we can offer for this unit.
Because we are a home vacation rental, our properties are stocked with a starter set of consumables such as soaps and paper products. We advise guests to bring or purchase any additional supplies. Again, we are sorry for the inconvenience & I will pass this along to our operations team for consideration.
Perfect for a family of 11
A resort feel