Grand Welcome Vacation Rentals
- English, Spanish
This condo was very good accommodations, nice location, and easy beach access.
Check in was easy and everything went smoothly.
White Sands Village Condo
In writing this review.. I want to say first.. it's not that I didn't enjoy my stay .. I did.. it was actually what the company that we rented from (Grand Welcome) that I have an issue with. we have stayed at White Sands Village for 14 years and over that time, have stayed in many units at this condo facility. We have met friends near and far and enjoy our time together. What bothers me is these BIG companies buy out the smaller ones and the one on one relationship you build over time is thrown out the window. The condo itself was surfaced clean, BUT could surely use and DEEP cleaning. I always wash the dishes before we use them and a lot of the utensils were rusted. The sheets on the bed needed to be replaced and you could see thru them. So, yes I will return to WSV time and again... I just don't care for the big companies charging a huge fee for something they advertise and it isn't that. Too bad they don't have staff that can periodically check the places out. My rating would be 2.5, although I will check 3
To keep up with the dated condo complex, our team has replaced the washer dryer, towels, linens, curtains & have made several update sin the kitchen in late 2018.
We sincerely apologize for the lack of deep cleaning in this home. We schedule few deep cleans annually & hope to schedule one soon for this home. Our team has been notified of this review & hope to have this resolved as soon as possible. Thank you!
Good location for Kailua-Kona, long drive to anywhere else
Overall really enjoyed our stay here. The condo was clean and comfortable, air conditioning worked well. A bit of noise from the road during the night, but not terrible (except the last night when some locals decided to have a rave at the beach directly across the street, but that isn’t the fault of anyone at the condo!). The washing machine broke prior to our stay, and while we were notified of this, it took several days of different emails before finally being told to use a local laundry. Rental company did offer to reimburse for the cost.
It was very easy to get down to the Kailua pier area with lots of restaurants and shopping, but getting anywhere else on the island is at least a 90 minute drive (Volcanoes National Park is 2 hrs away for example). So if you’re looking for a relaxing time in Kailua-Kona this place was perfect.
Really a great view of the sunset!
We had a pleasant stay in the property. The kitchen is very well equipped. But the AC could be more quiet.