Grand Welcome Vacation Rentals
- English, Spanish
So many things not up to snuff
The heat in this condo is stifling. There is a window air conditioner in one bedroom (not very clean) but it doesn't cool the rest of the rooms. The screen on the door to the lanai is ripped so we couldn't leave it open for any breeze because critters were coming in. Glassware and coffee cups minimal but nice set of dishes. The grounded outlets in both bathrooms weren't working. We checked the electrical box but didn't find anything wrong. Don't like to write this kind of review but other travelers should be aware of problems.
We are extremely sorry for all the inconvenience you encountered in this unit. The unit is now advertised without the A/C. Had we been notified of the electrical issues we could have repaired them along with the screen door during your stay. We hope you have a more pleasurable time during any future stays and we hope to host you again. Mahalo.
Overall good property with 3 minor drawbacks
Overall, I recommend this property. Location is good to Kailua town- short walk to downtown restaurants and shops. Peakaboo ocean view, nice big couch, cable tv, and clean kitchen and bathrooms all make this a good value rental. This wasn’t an issue for us, but it is on the 3rd floor with no elevator (it’s a condo), so could be much for some people. Two items will impact everyone- master is a loft, so high ceilings means stuffy, warm air, and downstairs neighbors would like it if you didn’t walk in the unit. To the first point, there is a downstairs bedroom with an a/c unit that is much cooler. Upstairs loft (more stairs) accumulates warm air, and there is no a/c. We visited in winter when it’s a little cooler- would imagine summer it could get uncomfortable up there. Downstairs neighbors were annoying albeit polite. We were gone most of the day exploring the Big Island, but came home to a note politely explaining how they can hear every step we take. On day two, the doorbell rings as the guy feels the need to come explain in person how they can hear every step we take. I apologized for our need to walk, but I don’t think he was too satisfied with less than enthusiastic desire to curtail our movement. He left us alone the last 2 days. The property, location, and amenities are all commendable and a good value. If the issues I pointed out- lots of stairs, stuffy loft, pesky neighbor- won’t be issues for you, go for it.
Aloha Matt, Thank you reviewing your stay. There are ceiling and standing fans throughout the unit to move around the lovely tropical air. Please let us know if we could assist you with a future booking, we would love to have you back. Mahalo, Customer Service - SunQuest Vacations / Abbey Vacation Rentals
Property and grounds are nice and within walking distance of Beachfront shopping and dining
Property manager called right as we arrived and informed us that the dryer was broken but was scheduled to be repaired, and it was repaired quickly! Thank you! Condo is on the 3rd floor so I would advise that all members of family must be able to walk up stairs regularly. The pool/bbq area was very nice and everyone we met around the area were so friendly and helpful with any questions. The Condo has several fans and a small window air conditioning unit in the front bedroom. It can be quite warm in midday but we found if we just opened up the patio door and the front door (screen door locks) and turned on fans it cooled down quickly. We loved being so close to the beach and town. Christmas in Hawaii was wonderful 🎄🌴😎
Aloha Linda, Thank you for taking the time to let us know how much you enjoyed your stay! We would love to have you back, please let us know if we can help you with a future booking. Mahalo, Customer Service - Abbey Vacation Rentals / SunQuest Vacations
Solid condo in the heart of downtown Kona
This property was a great home base for touring around the Kailua-Kona area. From the outside the property doesn't look like anything special, but the loft style second floor and well equipped kitchen really made this the perfect fit for my family getaway. We really enjoyed the use of the beach equipment and the open lanai.
I was a bit unsure about the fact that there is AC only in the main floor bedroom, but the circulation from all the windows kept things nice and comfortable.
A couple small things that kept me from giving this property a five star review: apparently they only provide a minimum amount of trash bags and toilet paper for guests, so it's up to you to buy anything else you need — this is totally ridiculous. I've never stayed at a property that expected me to refill simple consumables, even in the cheapest of accommodations. Also, the table and chairs on the lanai are comically large for the space, and I had to perform acrobatics to get to a seat on the far side, only to sit so low that I felt like I was at the kids table. A table half the size would've been more functional!
Outside of this, it was a solid property.
Thank you for letting us know that you enjoyed your stay and the accommodations, we appreciate you taking the time to write the review. I am sorry if there was any confusion as to what is supplied. We provide a starter kit of essentials, this is intended to get you through the first day or two. Please let us know if we can assist you with a future booking, we would love to have you back.
Abbey Vacation Rentals
Location was perfect! House was clean and had everything we needed. You can hear the road at night which was the only downfall but not terrible. Would definitely stay again without a doubt!!
Thank you so much for letting everyone know how much you enjoyed your stay, we appreciate your feedback. Please let us know if we can assist you with a future booking, we would love to have you back.
Abbey Vacation Rentals
10 Days in Paradise
This condo was the perfect place to stay for our 10 days in Kona! It is clean, comfortable and nicely decorated. It is super easy to get around, either on foot or by car, from the condo. The owners were very attentive and responsive to our needs and questions. I would highly recommend it!
Thank you for taking the time to let us know that you enjoyed your stay, we appreciate the feedback. Please feel free to contact us if we may be of future assistance, we would be happy to help you with another stay.
Abbey Vacation Rentals