Grand Welcome Vacation Rentals
- English, Spanish
We had a nice time at this condo. It is nicely renovated and decorated. The balcony is fantastic, with sunset views!
The property is very well maintained.
Only cons were the pull out couch wasn’t great, and the dishwasher didn’t work well.
very smart condo, nicely furnished - LOVED it
We enjoyed every minute. Not anything to complain about - thanks a lot
Beautiful views, amazingly equipped, a perfect place
My husband and I LOVED this condo. Views of the ocean are spectacular from the lanai and it is beautifully decorated. The other guests were great and the management was stellar. The pool was clean and the grounds immaculate. Walking distance (1.5 miles) to restaurants it was a perfect stay.
Everything as promised except....
Great view. Nice property as far as upkeep, pool maintenance, etc. Unit was also very nice. Everything we could have needed was there Appreciated the Bluetooth sound bar for our phone music. Tv options were nice with Netflix and amazon prime. What we did not appreciate was no information from the renting company on how to get in. We had groceries and ice thawing in the hallway while Brian the local manager (by the way he is terrific at giving support) called to get an ok to let us in (requires certain protocols). He managed to let us in , and at 4:25 that evening we finally received the email from the rental company with the access information to get into the unit! We had asked twice the day prior for the information with no response. This caused undue stress we did not need. The only other drawback to the unit is the fact that the unit is on the 3 rd floor and with no elevator, luggage, groceries etc have to be taken up the stairs. On the plus side,the view of the ocean was superb being up higher.
Aloha Jill, Thank you for staying with us! We want to apologize for the inconvenience of getting into the property. Unfortunately, sometimes, we have noticed arrival letters going to spam/junk instead of the inbox. An automated arrival letter should have been sent out as soon as the booking was completed. Nonetheless, we want to sincerely apologize due to the inconvenience. We want to ensure guests with an easy arrival to fully enjoy the Big Island and hope to better assist you next time. We will try our best to prevent this from happening again. We're glad to hear that Brian was able to be a big help and hope to host you again! Please do not hesitate to contact us for any future bookings. Mahalo!
The amenities with this condo were impressive. There really is everything you could need inside. The view from the balcony is beautiful and the property is well taken care of. In addition to the property's small pool, there is a public pool right next door. However, it wasn't in the best shape when we visited. The location is close to Kona, but we found it far enough away to necessitate driving and parking downtown.
Aloha Kirsten, Thank you for taking the time to let us know how much you enjoyed your stay! We would love to have you back, please let us know if we can help you with a future booking. Mahalo, Customer Service - Abbey Vacation Rentals / SunQuest Vacations
The condo was nicely decorated with all the necessary furniture and kitchen supplies.
The couch was the most comfortable couch of any condo property. The patio furniture was comfortable and arranged for the most amazing view of the ocean. It felt like it could be our home. The owners left us Hawaiian cookies , very nice touch.
The location was close to town.
Aloha Pam, Thank you for taking the time to let everyone know how much you enjoyed your stay! We would love to have you back, please let us know if we can help you with a future booking. Mahalo, Customer Service - Abbey Vacation Rentals / SunQuest Vacations