100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
This property was pretty good. It wouldn't take much to upgrade it to the next level but if you're looking for the basics, it's there.
The emails we received with confirmation never gave us an address. We did not notice it until we were already in Canada, so we called and emailed the owner with no reply. We didn't get in touch until close to midnight, when we found the property (at almost 1am) we were told that they had rented out our room because we did not show up. They said it was rented at 11pm... riiiight, like they had people lining out the door at 11pm waiting for a room to open up. We were sent to another property by the same owner and provided a room that 1. had a cat in it, and 2. smelled strongly of cigarettes. So we left and had to find last minute accommodations. We have requested a refund and still have not heard from the owner.