Evolve Vacation Rental
- English, French, German, Spanish
Buena vista house
Checked in 2-3 past check in & found the place a mess. Never could get a hold of property manager. Bring ur own stuff poorly furnished.2 coffee cups for 6 people.
Evelyn, we're sorry to hear about the issues you experienced during your stay. Moving forward, the homeowner will now be the guest contact for the property and they've also employed a new cleaner. We understand the new cleaner was able to immediately assist and prepare the home for your stay, but we do apologize for the delay. Additionally, the home is now stocked with 16 coffee mugs. We are confident this will fix the issues you experienced and future guests will have exceptional stays! Best, the Evolve Team
Description vs Reality
We've stayed here just recently in February 2019 and we were super disappointed upon arrival. First things first, this place is not secluded as the title states. There are neighbors on both sides and a very shady home across the street. Second, this is a double-wide home and not a "Mountain Meadows lodge" as described. Other negatives, the hot tub was dirty and unusable throughout the whole weekend even after we complained. The internet was down upon arrival but it was fixed by the cleaning person which is the POC for this property upon arrival. She was great and the saving grace to this whole weekend. The TVs depend on the internet and Google Chromecast for programming, there is no cable. The driveway and walkway were not shoveled. Last but NOT least, I hope my review sticks on VRBO because there were no reviews for this place on or before booking! There are positives, this is a very spacious place, close to downtown Buena Vista and the view from the backyard is no doubt, great. Bottom line, this not a bad place but renters beware, there's a big difference between the VRBO description and reality!!!
Kathy, we're sorry to hear your stay fell short of your expectations. We aim to advertise all of our properties in an accurate light, and we apologize if the style of this manufactured home caught you off guard. As we understand, the hot tub could not be repaired during your brief stay due to weather and scheduling, but we hope you were able to enjoy the private backyard and its gorgeous views. This homeowner prioritizes guest experience, and we are confident this home will continue to host many satisfied guests! Best, the Evolve Team