Spacious townhouse ideal for a family or group holiday situated within ...
Cancelled bookings will not receive a refund.
It was a perfect spot for a place to stay whilst we were up for a family wedding. Fit three couples very easily. Great location and the coffee shop at the end of the street was unbelievable.
Will definitely stay here again.
Awesome location - directly across from beach walkway! Spacious and tidy.. Loved the new bathroom! Enjoyed our Ladies weekend away thank you. Will be back.
Format of property suited our needs very well. Location was very quiet and good in terms of hearing the ocean, proximity to swim and enough distance from village centre to allow peace and quiet but close enough to walk. Overall cleanliness good only small gripe would be having the balcony hosed down/pressure cleaned to remove some grit etc form coming into main living room. I understand being outdoor and windy conditions would make this difficult but after long stays or matter of routine this would improve things.
Firstly, that first photo you see of the exterior isn't even the property, it's one of the other ones in the complex.
As soon as we arrived we were greeted with spiders, dead cockroaches, dust and cobwebs throughout the house. On our first night I ended up killing 4 spiders in the upstairs bedroom which was quite distressing and lead to no sleep over the weekend.
I've been told this place undergoes yearly pest treatments but I highly doubt that considering the condition of the property.
I wouldn't stay here again or even deal with the agents, they're fast to reply to emails however are extremely un-flexible in regards to check in times even when asked a month in advance.
Thank you for your review Katie.
Firstly, I would like to make it clear to future guests that the photo shown of the front of this property is indeed the holiday property in question, it may have looked slightly different as it has recently had a new double garage door installed and a updated photo of this garage door had not been uploaded to our website.
As stated in our Terms and Conditions, we ask that guests advise our staff upon their arrival if there any cleaning or maintenance issues. It is also clearly printed on the Terms and Conditions leaflet that is given in guest arrival envelopes with their keys. The property is pest treated regularly as are all of the properties managed by our Agency here on the Coffs Coast. The pest treatments have obviously made a difference as the cockroaches that were allegedly seen were dead.
I would happily have sent our cleaner back to visit the property upon your arrival to remove as many spider webs as physically possible, but again, we were not made aware of your findings until days after your departure.
Our check in and check out times are very reasonable, being check in at 2pm and check out 10am. Our Agency is strict at sticking to these times as our cleaners are allocated specific time slots to clean their properties prior to the next guests arriving.
Again, as per our discussions via email post departure, we ask that guests advise our staff members of any cleaning or maintenance issues upon their arrival or before they vacate so that the matter can be rectified to assist you in enjoying your stay more comfortably.
Holiday Management Services.
Needs a lot of improvement
Good location however holiday house was dirty . House was cold as tiles everywhere .No air conditioning and their two old bar heaters did nothing for warmth .There was no oven. I was aware of this but what house has no oven ? Drawers with utensils were dirty. Filth and dead cockroach under sofas . place is not kid friendly due to stairs and tiles. Overall very disappointed with the house. Felt more like a 3 storey motel room rather than a nice house to enjoy for a week.
Thank you for your review Jeni,
The property advertisement does clearly state that it is a three story property with internal stairs, does not have air conditioning nor an oven.
For future stays, please notify management staff of matters such as these upon your arrival as our staff would have seen to them immediately had we been made aware.
Thank you again and we hope to see you again in the future.
Comfortable and convenient property
We enjoyed our stay recently at this property. The property is perfectly positioned for walking into town and also for enjoying the beach across the road. The facilities were as described and comfortable for us. We will be booking again in the future and the managing agents were very helpful and efficient with any queries we had. Thanks!